Sea Logistics Sales Representative

You will be joining our Customer Care Team, contributing your expertise + skills to the delivery of customer excellence.

Your Role

You will be responsible for developing + diversifying business in line with financial + volume targets.

Your Responsibilities

• Own, monitor, and drive all sales activities for customers within your control, ensuring prospects are identified, qualified, and nurtured through the sales pipeline to close profitable + sustainable deals.
• Align your sales efforts with Customer Care Location (CCL) managers, pricing, and business development teams, including pricing decisions.
• Monitor competition by gathering current marketplace information on pricing and products.
• Report customer feedback to the CCL team, supporting resolutions as required.
• Align with CCL colleagues when onboarding new customers.
• Maintain and update the most relevant customer information in internal systems.
• Regularly review customer portfolios with CCL Managers + team.
• Focus on customer engagement, satisfaction, retention, + reactivation through high levels of service quality in close collaboration with the CCL.

Your Skills And Experiences

Skills Required

Time Management, Market Research, Communication, Customer Engagement, Stakeholder Management