Client Experience & Operations Specialist

Client Experience & Operations Specialist

Location : On-site, Kolkata

Experience : 1–3 years

Department : MarkOps

About the Role

At ElevateDigi, we don’t just deliver marketing — we create experiences.

We are looking for a proactive and detail-oriented Client Experience & Operations Specialist who can seamlessly blend client servicing with operational execution. This role is ideal for someone who thrives in a dynamic agency environment, values structure and communication, and takes ownership of delivering both efficiency and excellence.

Key Responsibilities

Client Communication & Relationship Management

• Act as the primary point of contact for all client communications, queries, and feedback.
• Build and maintain strong client relationships through timely updates and effective coordination.
• Collaborate with internal teams to ensure deliverables are aligned with client expectations.
• Monitor client satisfaction and support retention initiatives.

Operations & Coordination

Quality Assurance & Support

Skills & Qualifications

What We Offer

Interested?

If you’re ready to take on a role that blends creativity with structure and client relationships with operational precision, we’d love to hear from you.

Send your resume to : career@theelevatedigi.com