Customer Service RepresentativePolicybazaar.com • Dombivali, Maharashtra, India

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Customer Service Representative

Policybazaar.com • Dombivali, Maharashtra, India

30+ days ago

Job description

Position : Associate Service Consultant

Level : Executive

Location : Gurgaon

Working days : 6 days

Interview Mode : Walkin Only

CTC : 2.5 LPA-4 LPA

Interested candidates can share their resumes directly to Whatsapp at 9560061485 or mail to Anushikasrivastava@policybazaar.com

Roles and Responsibilities :

Providing customer support over the phone or an Email.
Reaching productivity that meets job standards, while working with speed and accuracy.
Answer queries about products or the company.
Meeting and exceeding targets as assigned periodically.
Responding in a timely and effective manner to all internal communication

ISMS Responsibilities :

Be aware and comply with the ISMS Policy, procedures and objectives;

Actively participate in ISMS exercises;

Request access to information access from their Team Leaders / Executives;

Report known and suspected security incidents to the IT Helpdesk;

Protect secrecy of passwords; and

Protect information assets used by them against compromise of assets confidentiality, integrity or availability.

Desires Skills and Experience :

Bachelor’s Degree or equivalent

Minimum 6 months of experience in Customer Service

Excellent communication and interpersonal skills

Should be confident & dynamic

Should be efficient in resolving customer queries and concerns

Should be a Team Player, Quick learner, creative and achiever

Should be passionate about work output

What do we offer?

Endless growth opportunity

GMC – Group Medical Coverage

Group Personal Accident Insurance

Gratuity

Wellness Programs

Give back to society through CSR

Continuous talent enhancement program

Childcare facility

Encouraging child education

HR Anushika

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Customer Service Representative • Dombivali, Maharashtra, India

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