Process Executive Job Description
Job Description :
- Performs operational accounting activities related to transfer agency and maintenance. Duties may include : Providing operational accounting support to internal business groups and / or operations departments.
- Ensuring that transactions are being managed within the Process procedure and policy requirements.
- Analyzing and reviewing shareowner / client documents for accuracy; tracing and investigating transactions to resolve questionable data and applying corrective actions when necessary.
- Performing customer account maintenance duties; reviewing taxes / share balance. Assists and provides guidance to lower level operations accounting clerks and specialists with reconciliation of complex problems. May have direct / indirect responsibility for supporting, advising, and resolving disputes for customers, clients / vendors.
Technical Skills :
Able to multi-task to accomplish tasks effectively.Able to interpret the share transfer formsStrong verbal & written communication skillsAnalytic skillAttention to detailExcellent data entry skillsGood Math and accounts skillsAbility to work quickly & accurately while maintaining acceptable standards of workmanshipQuick learner with the ability to retain high volume of informationAbility to recognize and escalate to management if a shareholder has made multiple attempts to complete a transaction.Other Skills :
Highly motivated with strong organizational and analytical skills and attention to detail.Flexibility to work different shifts and to work overtimeAbility to succeed in a team environment.Ability to learner quickly and transfer knowledge.General understanding of the stock market or financial industry.Benefits :
Being a permanent member of the team at EQ you will be rewarded by our company benefits, these are just a few of what is on offer :3 days of additional leaves on & above statutory requirement along with 2 days of voluntary leaves to pursue the CSR initiativesBusiness related certification expense reimbursementComprehensive Medical Assurance coverage for dependents & ParentsCab transport for staff working in UK & US shiftAccidental & Life cover 3 times of concerned CTCRole : Non Voice - Other
Industry Type : BPM / BPO
Department : Customer Success, Service & Operations
Employment Type : Full Time, Permanent
Role Category : Non Voice
Education
UG : B.Com in Any Specialization, B.B.A / B.M.S in Any Specialization, Any Graduate
PG : MBA / PGDM in Any Specialization, M.Com in Any Specialization
Skills Required
Analytical Skills, Reconciliation, Civil, Accounting, Finance, Management, Operations, Stock Market, Process Executive, Data Entry