Job Title : QA Engineer (Manual & Automation Testing)
Location : Mumbai, Maharashtra
Experience : 3 - 7 Years
Employment Type : Full-Time | On-site
About Kiwi General Insurance :
Kiwi General Insurance is a new-age, technology-driven insurer committed to redefining the general insurance experience for modern customers. With a strong focus on digital transformation, innovation, and customer-first solutions, Kiwi leverages cutting-edge technology and data analytics to simplify insurance products and deliver seamless claims experiences.
As part of our fast-growing technology team, youll play a key role in ensuring the quality, reliability, and performance of Kiwis digital platforms and customer applications helping us build trust through flawless product delivery.
About the Role :
We are seeking a detail-oriented and highly skilled QA Engineer (Manual & Automation) to join our technology team in Mumbai.
You will be responsible for ensuring the delivery of high-quality software solutions that power Kiwis insurance products and customer journeys. This includes end-to-end testing of web, mobile, and backend systems with a focus on automation, scalability, and continuous improvement.
This role requires strong technical proficiency in Playwright automation (Python / JavaScript), solid understanding of API testing, and proven experience in manual testing workflows within Agile environments.
Key Responsibilities :
1. Test Planning & Strategy :
- Design and implement comprehensive test plans, cases, and scripts for web, mobile, and API-based applications.
- Collaborate with product, development, and business teams to define test scope, acceptance criteria, and quality goals.
- Develop test data and maintain traceability matrices to ensure full coverage of business requirements.
- Continuously optimize QA processes to improve efficiency and reduce time-to-market.
2. Manual Testing :
Conduct thorough functional, regression, integration, and user acceptance testing (UAT).Validate insurance workflows such as policy issuance, renewals, endorsements, payments, and claims processing.Perform exploratory testing to uncover hidden issues and improve system reliability.Identify, document, and track defects using JIRA or similar tools, and work with developers to ensure timely fixes.3. Automation Testing :
Build and maintain automation frameworks using Playwright (with Python or JavaScript).Automate web UI, API, and end-to-end workflows to improve regression efficiency and consistency.Integrate automated test suites into CI / CD pipelines (e.g., Jenkins, GitHub Actions) to enable continuous testing.Regularly monitor and maintain automation scripts to ensure reliability across releases.4. Performance & API Testing :
Execute API testing for Kiwis backend microservices using tools like Postman, Swagger, or RestAssured.Conduct performance and load testing (using JMeter or k6) to ensure scalable and reliable product performance.Analyze system performance metrics and collaborate with developers and DevOps engineers to address bottlenecks.5. Collaboration & Reporting :
Work closely with Product Managers, Developers, and Business Analysts to ensure smooth sprint delivery.Participate in daily stand-ups, sprint planning, and retrospectives in an Agile / Scrum setup.Contribute to QA documentation, best practices, and internal knowledge sharing.Provide defect metrics, test coverage reports, and release readiness dashboards to stakeholders.Required Skills & Technical Expertise :
Core Competencies :
Proven experience in manual and automation testing for web and mobile applications.Hands-on experience with Playwright automation framework (using Python or JavaScript).Strong knowledge of API testing and automation (REST, GraphQL).Experience in CI / CD integration for automated testing pipelines.Familiarity with test management and defect tracking tools (e.g., JIRA, TestRail, Zephyr).Technical Proficiency :
Languages : Python and / or JavaScript (mandatory)Automation Tools : Playwright, Selenium (optional add-on experience)API Tools : Postman, Swagger, RestAssuredPerformance Tools : JMeter, Locust, k6Domain Understanding :
Exposure to Insurance, FinTech, or BFSI domains is highly preferred.Understanding of core insurance processes policy lifecycle, claims, endorsements, underwriting, and payments will be an added advantage.Soft Skills :
Strong analytical and problem-solving abilities.Excellent communication and documentation skills.Attention to detail with a proactive approach toward process improvement.Ability to work collaboratively in fast-paced Agile teams.High ownership mindset with a commitment to delivering quality at speed.Educational Qualifications :
Bachelors or Masters degree in Computer Science, Information Technology, or equivalent.ISTQB Certification or equivalent QA certifications preferred.Why Join Kiwi General Insurance :
Be part of a fast-growing, digital-first insurance company transforming the industry.Work on high-impact products used by thousands of customers across India.Collaborative work culture that values innovation, ownership, and learning.Competitive compensation, performance incentives, and professional growth opportunities.(ref : hirist.tech)