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Korber Engineer

Korber Engineer

The Judge GroupNoida, Uttar Pradesh, India
30+ days ago
Job description

Job Title : Korber Engineer (3-8 years) Location : Noida and fully onsite role

Job Description :

L1 Körber Lead will support tickets for Körber + Körber Cloud

L1 Körber Lead will learn / understand playbook materials to train L1 Support Engineers

L1 Körber Lead will update all Körber Cloud permissions to reflect Support Staff Requirements

L1 Körber Lead will be expected to re-classify ticket severity

L1 Körber Lead will be expected to escalate L2 tickets for resolution

Knowledge of SQL is required so the Support Team can query use-cases in databases

Proficiency with MS SQL Databases

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Engineer • Noida, Uttar Pradesh, India