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Avaya Engineer

ConfidentialMumbai

28 days ago

Job description

Assist in the availability of the voice infrastructure.

Configures and performs preventative and on-call maintenance on telecom equipment including, but not limited to : PBX, telephone switches, switch-based and IP phones, voice mail, and cabling including voice, data, fiber and other related equipment and services.

Coordinates with equipment and service providers.Candidate must possess IT related education

Solid PBX and Avaya experience. Avaya Certification is an advantage.

Must have knowledge in troubleshooting Avaya PBX, Automatic Call Distribution / Call Management System, Interactive Voice Response System, Voice Mail, and Call Accounting Systems; installing, troubleshooting and designing network and telephony system

At least 3 years of working experience in telecommunication, either data or voice networks.

Soft Skills

Reasoning skills

Excellent troubleshooting and analytical skills

Strong interpersonal and communications skills

Client and service orientation

Has solid English communications skills

Problem Solving

Skills Required

Client Interaction, Accounting, Troubleshooting, Analytical Skills, Problem Solving

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