Receivables Management Lead

Manager- Accounts Receivable- Medical Billing

What you will do :

This position will be responsible for managing the business operations which include delivery, processes, and people within medical billing team(s) in the Extended Business Office Services Department. They will manage day-to-day activities related to operations and will be responsible for driving delivery-specific process improvement initiatives in the department.

• Responsible for monitoring team level processes and ensuring SLAs for all clients / projects are met.
• Management of day-to-day operations, planning, and problem-solving on the floor with team leaders and / or team members.
• Mentoring, developing, and guiding junior staff and team leaders to drive constant process improvement.
• Responsible for managing departmental staff to include production, scheduling, and all facets of production and service delivery.
• Provide support and guidance for quality assurance reviews and delivery of feedback and training.
• Develop, generate, and deliver routine reports required for monitoring and reporting on team’s performance and providing customer feedback.
• Routine analysis of reporting metrics and performance measures.
• Problem-solving on production-related issues with team members, as required.
• Willingness to work rotating shifts and workdays based on agreed schedules in order to meet operational and departmental objectives.

What you will need :

What would be nice to have :