Splunk Engineer
Themesoft Inc.Hyderabad, Republic Of India, IN26 days ago
Job description3–6 years in Splunk administration, engineering, or support ServiceNow workflows Splunk Search, Dashboards, ITSI (optional), troubleshooting, and maintaining systems Familiar with working in a compliance-driven engagement model Execute change requests as per Splunk TechOps runbooks and compliance standards. Use ServiceNow workflows and IA tickets for tracking and executing changes. Review and validate proposed Splunk configuration changes before implementation. Develop and maintain Splunk runbooks. Follow second-person review protocols and maintain documentation per guidelines. Provide ad hoc reporting and support customer escalations or incident investigations. Update and maintain supplier engineering runbooks with clear rollback instructions. Track KPIs and SLAs including successful execution rates of approved changes. Execute production-grade changes via ServiceNow Splunk Core Certified Admin / Power User ITIL Foundation (for change process understanding) Puppet / Ansible certification (desirable)
Role : Splunk Admin
Exp : 3 yrs – 8 yrs
Level : A & SA
Location Preference : Hyderabad
Notice Period : Immediate Joiners or short notice of 15-20 days max
Role Requirements
- Splunk Proficiency - Proficient in Splunk's architecture, query language, and best practices, including monitoring, troubleshooting, and maintaining systems. Ability to identify and resolve issues, analyse complex problems, and understand system behaviour at scale.
- Orchestration Tools - Puppet (preferred), or similar automation tools
- Cloud & Operating system - AWS & Linux / Windows
- Incident Handling - Assist in root cause analysis and change-related escalations
- Process & Runbook Usage - Must follow documented change processes and control gates strictly
- Communication – Good English verbal and written proficiency
- Support Model – 24x7
- Documentation - Update runbooks with rollback / validation steps;
maintain versioned histories
Experience -
Key Responsibilities :
Preferred Certifications
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Engineer • Hyderabad, Republic Of India, IN
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