Head Barista (Coffee Program Lead)

About Us

At SO, we’re redefining artisanal coffee culture by combining innovative beverages with refined craftsmanship. With a focus on quality, creativity, and hospitality, our café is more than just a coffee stop — it’s an experience.

Role Overview

We are seeking a passionate, experienced, and visionary

Head Barista

to lead our entire coffee segment. This is not just a barista role — it’s an opportunity to build, invent, experiment, and lead. You will be responsible for managing the coffee program end-to-end, mentoring baristas, and constantly pushing the boundaries of what coffee can be.

Key Responsibilities

Lead and manage the entire coffee bar operations and team.

Create and experiment with signature beverages, seasonal menus, and coffee-based innovations.

Source, evaluate, and manage coffee beans — with a deep understanding of origins, roasting levels, and flavor profiles.

Train and mentor junior baristas, setting high standards in technique and hospitality.

Work closely with management on coffee program strategy, cost controls, and sourcing.

Ensure quality control of all coffee-related beverages and operations.

Maintain equipment and troubleshoot any technical issues with grinders, espresso machines, etc.

Represent the brand and participate in coffee workshops, tastings, and community events.

Required Skills & Experience

Minimum

4 years of barista experience

in high-volume or specialty or cafes.

Deep knowledge of

coffee beans, roasting techniques, and brew methods

(espresso, pour-over, cold brew, etc.).

Strong

innovation mindset

— loves to create new drinks and explore flavor combinations.

Leadership qualities — capable of managing and motivating a team.

Exceptional attention to detail and high standards of cleanliness and presentation.

Experience with high-end coffee equipment and understanding of preventive maintenance.

Willingness to learn, experiment, and grow with the brand.

Perks & Benefits

Performance bonuses

Opportunity to lead a flagship coffee program

Access to premium beans and state-of-the-art equipment

Training opportunities with global roasters and trainers

Creative freedom to develop and name your own drinks

Additional benefits