GCMS Application Engineer

Job Description :

Core Responsibilities -  Defines the day to day duties of this role

1.  Assists sales account managers and product specialists to meet or exceed sales quota by providing sales and customers with technical / scientific expertise, primarily in the areas of application and technical support.

2. May be client or product oriented.

3. Contributes to sales account planning.

4. Participates actively in the sales process from deal qualification to deal closure.

5. Owns the deal's technical closure.

6. Responsible for meeting sales targets and for supporting sales organizations to meet targets.

7. Is knowledgeable of competition and able to identify lockout specifications (identify Agilent's competitive advantage over competition).

8. Analyzes customer requirements and recommends appropriate solutions.

9. Collaborates with the sales team in the development of technical sales strategies.

10. Evaluates and supports management on ramp to volume strategies for new products prior to release.

11. Is responsible for demos and for enhancing customers experience and satisfaction.

12. Provides training to the sales force.

13. Acts as the customer voice to influence future product / application design that meets customer needs, including writing application briefs to highlight product capabilities.

14. Prepares and delivers technical seminars to customers or potential customers and contributes to recognized scientific forums, including written, oral and poster presentations.

15. May also contribute to post-sales activities.

16. Must consent to participate and meet Agilent approved customer / vendor credentialing requirements necessary to gain access to customer sites.

17. Requirements may include, but are not limited to, proof of identification, proof of certification to perform the work required, customer health and safety requirements, etc.

Qualifications :

1. Bachelor Degree in Chemistry

2. 5 -10 years of operational experience of GC / GCMS in food, environment or pharma market

3. Good presentation skills

4. Method development / optimization skills involving GC / GCMS

5. Good communication skills

Nice to Have Skills

1. Knowledge of High Resolution Mass Spectrometry

2. Food / Environmental / Semiconductor applications experience

3. Operational experience of GC selective detectors or valving / gas analysis applications

Skills Required

Sales, Account Planning, Customer Service