Lead Business Analyst

Job Description

Job Title – Lead Business Analyst

The Purpose of This Role

Under general supervision, the Lead Business Analyst completes analysis of the Health & Welfare Annual Enrollment program, Implementation Projects, system fixes as needed. This includes working with the plan sponsor (client) and internal business partners to elicit business requirements, acting as the requirements Domain authority. Partner with the configuration, development and quality assurance to ensure the design, development, testing, and production validation phases of the project are completed with high quality. You will work directly with plan sponsors (clients) in the course of researching and responding to client research requests. This may include, but not necessarily limited to, explanation of root cause and impact, clarification of requirements and plan rules, and confirmation of issue remediation.

The Value You Deliver

• Complete end to end analysis in support of each assigned project and fix. Projects will include but not limited to; annual enrollment, Implementations, Migrations and client initiated fee for service projects, fixes and initiatives
• Perform data analysis to accurately Elicit and collect high quality business requirement and as needed throughout the life cycle of each project to ensure quality outcomes
• Conduct walkthrough and review of requirements. Act as domain authority for all functional requirement areas
• Contribute to successful completion of conceptual analysis to detail current state, future state and all system and process changes required
• Accurately detail requirement revisions in all requirement documents including project specific requirements, the Plan Administration Manual (PAM), the Status Change Matrix (SCM) and all other requirement documents.
• Partner with Product Owners / Squad Leaders / Technical Team to understand their goals and surfacing customer insights that impact their strategy and roadmap
• Contribute to Agile values, pillars, and priorities to fortify your Agile squad

The Skills That Are Key To This Role

Technical / Behavioral

The Skills that are Good To Have for this role

Mandatory Skills

How Your Work Impacts The Organization

HW Operations and Implementations group supports our US partners in servicing corporate / institutional customers in health benefits administration vertical. This involves moving the customers onto the Fidelity platform and supporting their ongoing record-keeping needs. This is done through a series of processes, both technical and non-technical, that help a customer to use our products and services. The Health and Welfare arm of Fidelity provides administration services to more than 40 large customers in the US. This service offering is a part of Fidelity&aposs HR Outsourcing business, which is emerging as the company&aposs driver of growth in future.

You will be a catalyst to this growth engine. The job provides opportunity to learn, grow and excel and have a great career at Fidelity.

The Expertise We're Looking For

Location : Bangalore - EGL

Shift timings : 1 : 00 pm - 10 : 00pm

Certifications

Category :

Information Technology

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Skills Required

Ms Excel, Ms Access, Sql Scripts, Oracle Erp