Cognizant - Business Analyst

Description :

Key Responsibilities :

• Lead end-to-end agile delivery of custom automation solutions from project kick-off to post-launch support.
• Collaborate with key users to map processes, understand pain points, and identify inefficiencies in their workflows.
• Design user-centric technical solutions that balance innovation, usability, and measurable impact on productivity, efficiency, and work quality.
• Act as product owner for deliverables, overseeing development, testing, and deployment to ensure alignment with client expectations.
• Standardise design practices and contribute to product enhancements by sharing client insights with internal teams.
• Own the success of solutions by conducting impact assessments and using analytics to monitor adoption and measure delivered value.
• Build long-term partnerships with clients across multiple projects, acting as a trusted advisor and ambassador.
• Pave the way for business expansion by delivering exceptional results that drive customer satisfaction and referrals.

Requirements :

(ref : hirist.tech)