Manager / Sr Manager- Veeva Vault Configuration and Admin (IT-QA)
Ocugen India Pvt LtdHyderabad, Telangana, India3 days ago
Job descriptionConfigure Vault to meet business needs and ensure system validation. Ensure controlled documents are accurate, compliant, and accessible. Administer and maintain Veeva Vault DMS (Quality Docs or equivalent). Configure Vault modules (Quality Docs, QMS, RIM, Promo Mats, eTMF). Oversee document lifecycle - creation to archiving - per GxP and quality standards. Maintain version control, metadata, and audit readiness. Configure system settings for optimal performance. Provide user support and training. Generate compliance and performance reports. Liaise with Veeva Support for escalations. Manage lifecycles, workflows, permissions, and metadata. Handle user management and environment promotions. Support integrations with enterprise systems (SAP, Salesforce, etc.). Author configuration specs, validation scripts, and test records. Train users and support system releases and regression testing. Administer and maintain the Veeva Vault Document Management System (DMS) , ensuring document accuracy, integrity, version control, and accessibility in compliance with regulatory and quality standards. Configure and customize system settings to meet business requirements, ensuring optimal system performance and user experience. Provide technical and functional support to end-users of the Veeva Vault application, including troubleshooting, issue resolution, and managing configuration change requests. Collaborate with cross-functional and integrated teams to identify, analyse, and resolve issues related to Veeva Vault integrations with other enterprise systems. Oversee the entire document lifecycle , including creation, review, approval, distribution, and archiving, in compliance with company policies and GxP regulations. Manage and maintain the company’s Electronic Document Management System (EDMS) for efficient document organization, retrieval, and audit readiness. Implement and enforce strict version control and metadata management to ensure users access only the latest, approved documents. Handle non-standard or escalated system issues, coordinating with vendors (e.g., Veeva Support) to resolve major technical problems. Develop and deliver training programs for staff on document control processes, Veeva Vault functionalities, and best practices. Generate and present reports and dashboards on document control metrics, system performance, and compliance trends to management. Configure Veeva Vault modules such as QualityDocs, QMS, RIM, PromoMats, or eTMF according to business requirements. Manage document types, lifecycles, workflows, roles, permissions, and metadata. Support Vault administrative tasks, including user management, security settings, and environment promotion. Collaborate with business process owners to gather requirements and translate them into Vault configurations. Develop and maintain configuration specifications, test scripts, and validation documentation in compliance with GxP. Assist in integration between Vault and other enterprise systems (e.g., SAP, JD Edwards, Salesforce). Provide training and support for end users and business administrators. Participate in release management, regression testing, and change control processes. Develop and maintain configuration specifications, test scripts, and validation documentation in compliance with GxP. Familiarity with CSV / CSA validation and electronic records. Bachelor’s or master’s in computer science, Life Sciences, or related field. 8+ years of experience with Veeva Vault configuration. Strong understanding of GxP, 21 CFR Part 11, and validation requirements. Strong understanding of document control, compliance, and GxP. Experience in a regulated environment (QA, Regulatory, or Clinical Operations). Proficiency in Veeva Quality Docs.
Job purpose
Focus :
- Technical configuration and system integration across Vault modules
- Document management and system administration (Quality Docs / EDMS)
Core Function :
Job Location : Hyderabad, India.
Key Responsibilities :
Duties and responsibilities :
Qualification :
Working conditions
This position operates in an office setting ,in person. Remote work will be limited.
Job may additionally require incumbent to be available out side of these hours to handle priority business needs.
Physical requirements
This is a largely sedentary role.
Direct reports
N / A
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Sr Manager • Hyderabad, Telangana, India
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