Job Requirements
Job Title – Product Manager - Debit cards
Place of work - Mumbai
Business Unit –Retail Banking
Function – Retail Liabilities
Job Purpose
Product Manager will be responsible for strategy, roadmap, and feature definition of a product and product line. The position includes product development, marketing, forecasting profit and loss (P&L) responsibilities. Key capabilities include working in a dynamic and fast-paced environment with cross-functional teams to design, build and roll-out products aligned to the vision and strategy of the Debit Cards business.
Responsibilities
Roles & Responsibilities :
- Gain a deep understanding of customer experience, identify and fill product gaps and generate new ideas that grow market share, improve customer experience and drive growth
- Create product vision both internally and with key external partners
- Develop product pricing and positioning strategies
- Translate product strategy into detailed requirements and prototypes
- Scope and prioritize activities based on business and customer impact
- Work closely with technology and Operation teams to deliver with quick time-to-market and optimal resources
- Drive product launches in collaboration with the Internal stakeholders.
- Evaluate & drive promotional plans to ensure that they are consistent with product line strategy and that the message is effectively conveyed
- Manage and liaise with the partner / stakeholders (interanl & External)
- Act as a product specialist to build awareness and understanding
- Align closely with Customer Service & Onboarding to build and maintain a strong customer experience
- Product training and awareness
- Channel support and query resolution
- Customer communication
Managerial & Leadership Responsibilities
Stakeholder management to create solutions through collaborationsProblem solving approachEducational Qualifications
Graduate – Any
Post Graduate - Any MBA
Experience
Minimum of 3-5years from Banking
Skills Required
Forecasting, Product Development, Marketing, Stakeholder Management