[19 / 10 / 2025] Functional Lead

Role : IFS Functional Lead

Desired Experience Range : 10 - 15 years

About the Role :

Senior functional Consultants at TCS solutions are at the forefront of IFS product implementations working directly with Customers and Solution Architects on cutting-edge industry solutions in the Field Service Management industry. On a day-to-day basis, the candidate will be working closely with the Solution Architect (SA) and other Consultants in the creation of the Solution Design Document (SDD) by owning specific sections to completion. They will also be collaborating with the Technical Consultant(s) to align with the IFS software to the Solution Design Document(s) (SDD).

Responsibilities :

• Align the IFS Application with the Customer’s business processes.
• Run functional workshops to uncover and document requirements document functional solutions.
• Configure the IFS applications to ensure they meet specific business needs.
• Lead functional consultants and assist them to achieve their performance goals.
• Advise and guide the Customer, listen, and challenge based on the understanding of the Customer’s real needs.
• Translate business needs and operational processes into functional solutions using the capabilities in IFS.
• Run workshops for Clients focusing on mapping and documenting the business processes, use cases, and requirements.
• Assist in the completion of the Business Requirement Document and Solution Design Document.
• Structure and execute demos of the IFS application for clients and internal team members.
• Provide training, education, coaching, and assistance to team members as needed.
• Maintain a strong and professional relationship with the Client.
• Be responsible for configurating the IFS application to the functional requirements.
• Keep up to date with the latest IFS releases and developments through IFS Learning Academy training.
• Participate in IFS Upgrades, both minor and major as well as IFS releases patches.
• Support pre-sales activities through functional support.
• Provide guidance on functional solutions / workarounds / make credible functional recommendations and estimates based on client needs / project requirements.

Qualifications :

Required Skills :