SAP Business One Application Support Specialist

ConfidentialPune, Republic Of India, IN

19 hours ago

Job description

Job Title : SAP Business One (SAP B1) Support Executive / Functional Analyst

Experience : 3–5 Years

Location : Pune Work from Office.

Department : IT / ERP Support

Reporting To : IT / ERP Manager

About the Role :

We are seeking an experienced and detail-oriented SAP Business One (SAP B1) Support Executive to join our IT team. The ideal candidate will be responsible for providing end-to-end support for SAP B1 users, ensuring smooth system operations, efficient issue resolution, and continuous improvement of business processes across sales, inventory, purchasing, and finance functions.

Key Responsibilities :

Provide functional and technical support to SAP Business One users across departments.
Identify, analyze, and resolve SAP B1 issues in a timely and prioritized manner.
Develop and maintain SQL queries, stored procedures, and reports to support business operations.
Manage user access, master data, and system configurations within SAP B1.
Collaborate with internal stakeholders to gather business requirements and recommend system / process improvements.
Work with external SAP partners for escalations, upgrades, or customization needs.
Conduct end-user training and maintain documentation / SOPs for system usage and troubleshooting.
Ensure data accuracy, integrity, and consistency across all modules.
Support integration and reporting between SAP B1 and other internal platforms (CRM, e-commerce, etc.).

Required Qualifications & Skills :

Bachelor’s degree in information technology, Computer Science, or a related field.

3–5 years of hands-on experience in SAP Business One support (functional or techno-functional).

Strong knowledge of SAP B1 modules including Sales, Inventory, Purchasing, and Finance.

Proficiency in SQL (MS SQL Server) — capable of writing, debugging, and optimizing queries.

Familiarity with Crystal Reports and SAP B1 SDK preferred.

Excellent analytical, problem-solving, and communication skills.

Ability to handle multiple tasks and priorities in a fast-paced environment.

Preferred Skills :

Experience with SAP B1 integration tools (DI API, DTW, B1if).

Exposure to reporting tools such as Power BI.

Experience in sales / distribution-oriented organizations (e.G., trading, manufacturing, consumer goods, or lighting industry).

Personal Attributes :

Strong customer-service mindset with a proactive approach.

Quick learner and detail-oriented professional.

Good team player with strong interpersonal and coordination skills.

Organized, dependable, and adaptable to changing priorities.

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Application Support Specialist • Pune, Republic Of India, IN