Associate, Project Operations

This job is with Finastra, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly.

Who are we?

At Finastra, we are a dynamic global provider of open finance software solutions, dedicated to expanding access to financial services. Our innovative applications span Lending, Payments, Treasury and Capital Markets, and Universal Banking. Proudly serving over 8,000 customers, including 45 of the world's top 50 banks, we aim to boost financial inclusion for all. Join us and be part of a vibrant company that embraces diverse perspectives, and is committed to doing well by doing good.

What will you contribute?

Reporting to the Head of Operation, the Business Ops is responsible for managing all aspects of Large to moderately complex projects for a defined segment of strategic initiatives from project definition and intake to transition to full operational support.

Responsibilities & Deliverables :

As our Reporting & Data Specialist, you will play a vital role in maintaining clarity and transparency across the team's operations. With high knowledge of our reporting tools and a solid understanding of Timesheet Compliance and operational data, you will ensure that the team has accurate and timely information to support both daily decisions and long-term planning.

This role will shape how we work with data and performance tracking. As the primary point of contact for reporting-related questions, you will contribute significantly to our operational efficiency and team accountability.

Keeps up-to-date and educated in skills related to all project management and ensures this information is disseminated throughout the process.

Responsible for ensuring the project team utilizes IT defined tools and standards, processes and procedures

Required Experience :

3 years' experience in project / program / business management

Experience assisting project management teams with identification of action items, tasks and activities and tracking progress

Experience at defining, implementing and continually improving standards, processes and procedures utilizing industry best practice (PMI, CMMI, etc.)

We are proud to offer a range of incentives to our employees worldwide. These benefits are available to everyone, regardless of grade, and reflect the values we uphold :

• Flexibility :  Enjoy unlimited vacation, based on your location and business priorities. Hybrid working arrangements, and inclusive policies such as paid time off for voting, bereavement, and sick leave.
• Well-being :  Access confidential one-on-one therapy through our Employee Assistance Program, unlimited personalized coaching via our coaching app, and access to our Gather Groups for emotional and mental support.
• Medical, life & disability insurance, retirement plan, lifestyle and other benefits
• ESG :  Benefit from paid time off for volunteering and donation matching.
• DEI : Participate in multiple DE&I groups for open involvement (e.g., Count Me In, Culture@Finastra, Proud@Finastra, Disabilities@Finastra, Women@Finastra).
• Career Development :  Access online learning and accredited courses through our Skills & Career Navigator tool.
• Recognition :  Be part of our global recognition program, Finastra Celebrates, and contribute to regular employee surveys to help shape Finastra and foster a culture where everyone is engaged and empowered to perform at their best.
• Specific benefits may vary by location.

At Finastra, each individual is unique, bringing their own ideas, thoughts, cultural beliefs, backgrounds, and experiences together. We learn from one another, embrace and celebrate our differences, and create an environment where everyone feels safe to be themselves.

Be unique, be exceptional, and help us make a difference at Finastra!

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