This job offer is not available in your country.
![Customer delight officer [Apply in 3 Minutes]](https://cdn-logos.talent.com/v1/logo/image?feedcode=attb-in&company_name=Ariro%20Toys){kind=logo}
Customer delight officer [Apply in 3 Minutes]
Ariro ToysChennai, Tamil Nadu, India13 hours ago
Job descriptionKey responsibilities Attend inbound customer calls and maintain a friendly, empathetic tone to ensure a positive experience. Handle customer tickets via CRM tools; ensure timely follow-ups, escalations, and resolutions. Identify common cancellation reasons, product-related concerns, and customer pain points. Collaborate closely with the operations / logistics team to ensure smooth and timely deliveries. Share insights from customer feedback with internal teams to improve product and service quality.
Create a job alert for this search
Officer Customer Officer • Chennai, Tamil Nadu, India