Senior Client Servicing Manager

Job Title : Senior Client Servicing Manager

Location : Andheri, Mumbai

Experience : 8–10 years

About Us : At

Yellow Frames LLP

, we are a creative advertising agency driven by the power of ideas that inspire, engage, and deliver results. We collaborate with leading brands to craft impactful campaigns across digital, e-commerce, and traditional media.

We are now looking for a

Senior Client Servicing professional

with a strong

advertising and production background

to lead client relationships and ensure smooth execution of high-quality campaigns from concept to completion.

Role and Responsibilities :

As a

Senior Client Servicing Manager

, you will be responsible for managing key client accounts, driving strategic communication, and overseeing the end-to-end production process. Your role will combine strategic planning, creative collaboration, and hands-on project management to deliver exceptional results.

Client Relationship & Strategy

Act as the key liaison between clients and the agency, maintaining strong, trust-based relationships with senior client stakeholders.

Understand client objectives, brand positioning, and campaign goals to deliver strategic communication plans.

Lead client presentations, pitch strategies, and campaign reviews with clarity and confidence.

Campaign & Production Oversight

Supervise and guide the production process across digital, film, and traditional advertising mediums.

Ensure all campaigns are executed on time, within budget, and with superior creative and production quality.

Collaborate closely with internal teams — creative, strategy, design, and production — to translate ideas into impactful campaigns.

Team Leadership & Collaboration

Lead and mentor junior client servicing executives, ensuring effective coordination and timely project delivery.

Manage multiple projects simultaneously, fostering a culture of accountability, teamwork, and creative excellence.

Financial & Operational Management

Oversee project budgets, cost estimations, and timelines while maintaining profitability.

Handle vendor coordination and production approvals to ensure quality and consistency.

Insights & Reporting

Monitor campaign performance and provide actionable insights for continuous improvement.

Anticipate challenges and proactively resolve client or project issues to maintain smooth delivery.

What We’re Looking For :

8–10 years of experience in

client servicing within an advertising agency

, with strong exposure to

creative and production processes

Proven ability to manage

large-scale campaigns

, especially in

digital, e-commerce, and integrated media

Excellent client management, communication, and presentation skills.

Strong understanding of

advertising production

, including film shoots, photography, digital content, and post-production.

Experience in leading and mentoring teams, managing multiple clients, and handling tight timelines.

Strategic thinker with attention to detail and creative sensibility.

A degree in

Advertising, Marketing, Mass Communication, or a related field

is preferred.

Why Join Yellow Frames LLP?

Be part of a

vibrant, creative, and collaborative

agency culture.

Work with

leading brands

on high-impact advertising and digital campaigns.

Opportunity to

lead and grow

within the client servicing and production domain.

Exposure to a

diverse portfolio

of projects across industries and media formats.

Ready to Join Us?

If you’re a client servicing professional with a passion for creativity, strategy, and flawless execution — we’d love to hear from you!

Send your resume and portfolio to

hr.yellowframes@gmail.com