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Salesforce Administrator

Salesforce Administrator

The Judge GroupChennai
10 hours ago
Job description

A Salesforce Administrator manages and optimizes a company's Salesforce CRM system by configuring the platform, creating custom solutions, managing user accounts, data, and security, and providing ongoing support and training to users. They act as a bridge between business needs and technical solutions, ensuring Salesforce effectively supports business processes, drives user adoption, and provides valuable insights through reports and dashboards.

Key Responsibilities :

Platform Configuration & Customization :

  • Configure the Salesforce platform to meet specific business needs.
  • Create and manage custom objects, fields, workflows, and approval processes.
  • Implement automations to streamline business processes and improve efficiency.

User & Security Management :

  • Manage user accounts, profiles, and permissions to ensure appropriate data access.
  • Onboard new users and provide training to ensure they can effectively use Salesforce.
  • Troubleshoot user issues, including password resets and access problems.
  • Data Management :

  • Import, export, and clean data to maintain data accuracy and integrity.
  • Develop and manage reports and dashboards to provide stakeholders with key insights into business performance.
  • Support & Maintenance :

  • Provide ongoing support and maintenance for the Salesforce platform.
  • Stay updated on new Salesforce releases and implement new features and functionalities.
  • Troubleshoot and resolve technical issues and data discrepancies.
  • Stakeholder Collaboration :

  • Work with business leaders and stakeholders to identify requirements and align Salesforce solutions with business goals.
  • Serve as the primary point of contact for all Salesforce-related matters.
  • Key Skills :

  • Technical Skills : Proficiency in configuring, customizing, and maintaining the Salesforce platform.
  • Analytical & Problem-Solving Skills : Ability to identify and resolve technical issues and find solutions to business problems.
  • Communication & Collaboration : Strong communication skills to work effectively with both technical teams and business users.
  • Business Acumen : Understanding of business processes and how to leverage Salesforce to achieve organizational objectives.
  • Lifelong Learning : A commitment to staying current with new Salesforce features, technologies, and best practices.
  • (ref : hirist.tech)

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    Salesforce Administrator • Chennai

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