Room Attendant

Job role : Housekeeping supervisor / executive / associate Location : South India

Department : Hotel operations

Job experience : 1-5 years

Job brief

The housekeeping supervisor / executive / associate shall be responsible for maintaining the cleanliness of the hotel / backpacker hostel including rooms, lobbies, public areas, restaurants and all spaces ensuring the highest standards of hygiene, cleanliness, and service as per company defined guidelines.

Key responsibilities

Understanding of the hospitality / hotel industry with extensive work experience

Understanding of the company's operational standards

Understanding the nuances of managing a hotel under a brand network

Understanding of cleaning and sanitisation procedures

Ensuring various spaces in the hotels are timely cleaned, sanitised and prepared for incoming guests

Maintaining cleanliness of public areas such as lobbies, restaurants, restrooms, receptions, etc.

Understanding of various cleaning agents, equipments, materials, supplies, etc.

Reporting maintenance and safety issues promptly

Following health and safety regulations and sanitation policies

Conducting regular audits to ensure compliance with standard operating procedures (SOPs)

Coordinating with the front desk and kitchen departments as required

Managing operational quality with attention to detail on various parameters such as infrastructure, services, operations, etc. to ensure high service quality

Handling & resolving escalations and grievances

Qualifications

Min. qualification - 12th pass or diploma in hospitality

Min. 1 year of experience in a hotel, hostel, guest house, etc.

Outstanding communication, interpersonal & time-management skills

Flexible to relocate anywhere in southern India

High attention to detail