Program Manager – Large Language Model (LLM)

About the Role

We are seeking a highly skilled Program Manager to lead and oversee our Large Language Model (LLM) initiatives across multiple geographies. This role will be responsible for end-to-end delivery of projects involving data annotation, fine-tuning, reinforcement learning with human feedback (RLHF), evaluation, and deployment of LLMs at scale.

The ideal candidate will combine technical expertise in AI / ML with strong program management and stakeholder skills , ensuring that projects are executed on time, within budget, and in compliance with global regulations.

Key Responsibilities

• Program Leadership
• Drive planning, execution, and delivery of LLM / GenAI projects.
• Manage multi-country teams (engineers, annotators, contractors, vendors).
• Coordinate across internal stakeholders (engineering, product, legal, compliance).
• Technical Oversight
• Work closely with ML Engineers, Data Scientists, and MLOps teams.
• Translate research and business needs into project milestones.
• Oversee dataset collection, cleaning, multilingual annotation, and model training.
• Operational Excellence
• Establish workflows for SFT, RLHF / RLEF, and evaluation pipelines.
• Ensure delivery of high-quality annotated assets (text, video, speech, gaming datasets).
• Track KPIs : throughput, quality, accuracy, latency, and cost efficiency.
• Governance & Compliance
• Ensure adherence to data security, privacy, OFAC compliance, and ethical AI standards.
• Work with legal counsel on contracts, vendor agreements, and global workforce compliance.
• Business Alignment
• Collaborate with Product Managers to define roadmap and ROI.
• Communicate status, risks, and outcomes to executive leadership and clients.
• Build strong client / vendor relationships (Google, Meta, Appen, Scale AI, etc.).

Timing : Should be in position to cover the US Time zone(s)

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Skills Required

MLops, Data Security, Program Management