Quality Management Specialist

Job Purpose :

To establish, implement, and maintain the Quality Management System in line with ISO and industry standards for brass manufacturing. Ensure consistent product quality, compliance with customer requirements, and continual process improvement across the organization.

Key Responsibilities :

• QMS Implementation & Maintenance : Develop, implement, and monitor QMS policies, procedures, and documentation as per ISO 9001 and industry-specific standards.
• Process Control : Ensure process audits, inspections, and corrective actions are carried out to maintain quality in brass production processes.
• Internal & External Audits : Plan, coordinate, and conduct internal audits; facilitate external audits (certification, customer, or regulatory).
• Customer Quality Assurance : Address customer complaints, coordinate root cause analysis, and implement corrective / preventive actions (CAPA).
• Training & Awareness : Conduct QMS training and awareness sessions for employees at all levels to foster a culture of quality.
• Continuous Improvement : Drive initiatives for reducing defects, improving yield, and enhancing customer satisfaction.
• Compliance & Reporting : Ensure adherence to statutory, regulatory, and customer-specific quality requirements; prepare management review reports.

Key Skills & Competencies :

Qualifications & Experience :

Key Performance Indicators (KPIs) :

Primary Internal Interactions :

Primary External Interactions :

Skills Required

Iso 14001, Iso 9001, Fmea, Spc, Root Cause Analysis