Legal Executive

Location : Vasant Vihar, Delhi

Working Hours : 10 : 00 AM – 7 : 00 PM

Work Schedule : Five and a half days a week; alternate Saturdays off (flexibility required as per business needs)

I. Position Summary & Location

The Legal Intake & Client Connection Specialist is responsible for professionally managing inbound client calls, conducting detailed intake assessments, and efficiently connecting clients with the most suitable external legal counsel. This role requires a legally trained professional with strong analytical ability, empathy, and excellent communication skills to understand client issues and guide them appropriately.

II. Core Responsibilities

1. Client Call Handling

• Receive and manage a high volume of inbound calls from clients seeking legal support
• Maintain a professional, empathetic, and solution-oriented demeanor at all times

2. Case Assessment

3. Needs Analysis

4. Lawyer Connection

5. Documentation

6. Communication

III. Required Qualifications & Competencies

1. Mandatory Requirement

2. Linguistic Fluency

3. Communication Skills

4. Problem-Solving

5. Organizational Skills

IV. Compensation