Sales Executive

Job Overview

We are looking for a proactive and target-oriented Senior Sales Executive to join the KodNest Sales Team. The ideal candidate will have experience in B2C calling, a proven ability to convert leads into customers, and a strong passion for helping individuals make informed decisions about their career growth. In this role, you will play a pivotal part in driving our sales efforts, contributing directly to the organization’s success while providing excellent customer experiences.

Key Responsibilities

Lead Conversion

Conduct outbound B2C calls to prospective customers, providing detailed information about KodNest's offerings.

Build rapport with potential customers to understand their needs and recommend appropriate solutions.

Follow up with leads generated through marketing campaigns to drive conversions.

Sales Target Achievement

Meet or exceed daily, weekly, and monthly sales targets and KPIs.

Maintain a high conversion rate through consistent and persuasive communication.

Identify opportunities for upselling or cross-selling additional services and programs.

Customer Engagement

Provide excellent customer service by addressing inquiries, resolving concerns, and ensuring customer satisfaction.

Develop and nurture long-term relationships with customers to foster trust and loyalty.

Pipeline Management

Maintain accurate records of calls, interactions, and sales activity in the CRM system.

Track and manage leads effectively to ensure a steady sales pipeline.

Collaboration and Feedback

Work closely with the sales and marketing teams to align strategies and share insights for improved lead quality.

Provide feedback on customer preferences, objections, and industry trends to enhance offerings and sales approaches.

Qualifications and Skills

Bachelor’s degree in any discipline is preferred but not mandatory.

0-1 years of experience in B2C sales, telecalling, or a related role.

Proven track record of achieving sales targets in a similar role.

Key Skills

Communication : Excellent verbal and written communication skills with the ability to connect with diverse audiences.

Sales Expertise : Strong persuasion, negotiation, and objection-handling skills.

Customer Focus : A customer-centric mindset with the ability to build trust and rapport.

CRM Proficiency : Experience using CRM tools to manage leads and sales activity.

• Time Management : Ability to prioritize and manage multiple leads effectively.