Principal Network Operations Engineer

Position Purpose

The main activities of the Senior Network engineer is to deliver remote network management services across different domains of network and Security. The network services would mainly include support on WAN, LAN, Wi-Fi and MPLS technologies. Security services would mainly include support on firewall, Proxies, IPAM, Load Balancers, NAC and HSMs.

He will assist the team ensuring effective service management to meet service-level agreements and control costs.

Responsibilities

Direct Responsibilities

1. Network Incident troubleshooting and escalation to L3

2. BAU support operations

3. Coordinates root cause analysis for all day-to-day technical issues and establish recovery and prevention processes.

• 4. Coordinates with onshore teams;

interface with vendors and partners for issue resolution.

5. Networks obsolesce and Tech refresh.

6. Vulnerability Management and finding remediation.

7. SLA adherence and Dashboard reporting

8. Proposes solution alternatives, provide impact analysis for any technical changes.

9. Translates high level objectives into low level work modules and tasks.

10. Performs requirements gathering and design.

11. ITIL and Change Management experience

Technical & Behavioral Competencies

1. 8 to 15 years of work experience required, minimum 8 years of relevant work experience required large enterprise networks.

2. Basic skills in implementation, administration and troubleshooting of Local Area Networks, Wide Area Networks, Network security and Network Products - Routers, Switches, Firewalls, Proxies, Load Balancers, strong knowledge of static / dynamic routing protocols (EIGRP / OSPF / BGP / ISIS), transports (Internet / MPLS / VPLS)

3. Experience in configuring and troubleshooting Firewalls (Checkpoint, Fortinet) and Proxies (MacAfee, etc.).

4. Troubleshooting skills to identify faults and ensure timely repairs.

5. Experience in administration and troubleshooting of IPAM systems – DNS / DHCP / NTP (Infoblox)

Multicast, dynamic and static routing and high availability protocols (EIGRP, OSPF, BGP, HSRP, VRRP).

7. Experience in Traffic analysis tools : Solar winds, Netflow, Netscout probes, Infinistream and Wireshark.

8. Experience in network security, load balancers (F5)

9. Skills in installation, configuration and troubleshooting of local area and wide area networks using Cisco hardware, leased lines and MPLS.