Role : Insurance Operations Officer
Sector : BFSI
Education : Graduate / Post Graduate
Experience : 4-6 years
Location : Mumbai
Job Description : 1) Issuance :
Funded batch for CP Plus, HCA, BGR & OM LI to be verified and corrected before forwarding to insurance partners
Self Funding batch for HCA & BGR to be extracted and shared with insurance partner
Unresolved cases to be monitored and resolved within the same month (Uncovered / Discrepancies)
Pre Underwriting
Recon
Exception cases
2) Servicing :
Ensure policy copies (currently only for CP Plus) are being uploaded post issuance and followed up for pending policy copies
COI Correction(Member / Nominee Details)
Over all follow ups
FT details - data sharing with the company
R & D / Inputs for complaint cases
3) Policy servicing :
Cancellation process verifying docs / Excel / Data as oer IM / verifying with company / CRM / Central Mailbox
Exception Cancellation
Share the data with locations / branch coordinators on a regular interval
4)Data :
Data Maintenance for all products and services
Insurance Officer | FMCG | Mumbai • Mumbai, MH, Maharashtra, IN