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Oracle CX Cloud (Fusion SalesService, OFSC, CPQ, VBS, Redwood) Cloud Consultant
Oracle CX Cloud (Fusion SalesService, OFSC, CPQ, VBS, Redwood) Cloud ConsultantOracle • Bengaluru, Karnataka, India
Oracle CX Cloud (Fusion SalesService, OFSC, CPQ, VBS, Redwood) Cloud Consultant

Oracle CX Cloud (Fusion SalesService, OFSC, CPQ, VBS, Redwood) Cloud Consultant

Oracle • Bengaluru, Karnataka, India
30+ days ago
Job description

Description

Oracle Global Services Center(Oracle GSC) is a fast-growing Cloud based consulting team focused on our customers rapid and successful adoption of CX Cloud Solutions. Our flexible and innovative Optimum Shore approach helps our clients implement maintain and integrate their Oracle CX Cloud Applications and Technology environments while reducing overall total cost of ownership. We assemble an optimal team for each client by blending resources from onshore near shore and offshore global delivery centers to match the right expertise to the right solution for the right cost. To support our rapid growth we are seeking talented consultants that bring a passion for providing excellent client experience enabling client success by developing innovative solutions.

As an Oracle Cloud Consultant you will have the opportunity to work within a powerful SaaS / PaaS application platform that transforms the way many Fortune 1000 companies conduct their business utilizing some of the cutting-edge technologies available. You will work closely with our marquee customers to implement Oracle CX products such as Sales & B2B Service Cloud Field Service Cloud CPQ Asset based Service Subscription Management Incentive Compensation utilizing technologies such as Visual Builder Studio Visual Builder Cloud Services and Oracle Integration Cloud to deliver solutions that will drive their long-term success.

You will be working along with our enterprise architects and project managers to understand customer goals / requirements expectations and challenges analyze situations / data for configuring or developing business & technical solutions on the Cloud. You will advise project managers & other partners from time to time on implementation aspects of the project. You will be responsible for the overall delivery quality on the project by ensuring teams alignment to standard practices and procedures. Build an understanding of and demonstrate Oracle methodologies tools and leading practices.

This is an exciting opportunity that will test your consulting critical thinking leadership and technical skills with the ability to remain focused and follow-through on plans. You wont be alone; we will provide the tools raw data training coaching and people resources to help you be successful.

Responsibilities

  • Provide consistent high quality & innovative solutionson CX Cloud engagements by interacting with customers and other partners to arrive at optimal solutions.
  • Analyze and understand client goals challenges & areas of opportunity to align Oracles CX Cloud applications for building optimal functional & technical solutions based on Industry Best Practices.
  • Develop and deliver high quality presentations and demonstrations present and articulate product features and benefits and configure and test overall Oracle Cloud solutions that delight the clients.
  • Effectively utilize products such as Oracle CX Sales & B2B Service Cloud Field Service Cloud CPQ Asset based Service Subscription Management Incentive Compensation along with technologies not limited to VBCS VBS Redwood UI OIC to deliver world class solutions.
  • Refine customer requirements in detail document and present to the client for approval. Prepare documentation detailing delivered solutions integration & migration strategies throughout the engagement.
  • Identifies and applies creative and innovative approaches to resolving product implementation and integration challenges.
  • Analyze current systems and data to identify new requirements recognizing the need for systems enhancements or modifications if necessary.
  • Develop unit test scripts and coordinate with the client to perform the User Acceptance Testing of the system enhancements or custom solutions.
  • Lead and direct the following phases of system life cycle :

Gather business requirements through business process workshops

  • Analyze design configure and develop solutions for Oracle above noted applications
  • Process Playbacks System Integration Testing and User Acceptance Testing
  • Go-Live preparation and cut-over support
  • Post-production support.
  • Adhere to all Oracle Cloud security policies standards and procedures in the performance of job responsibilities.
  • Mentor junior consultants in delivery of their customization and ensure the solution approach is in-line with the standard methodologies & future product roadmap.
  • Ability to formulate a broader perspective of an issue by recognizing the inter-dependencies and inter-play between elements.
  • Promote knowledge by sharing lessons learned innovations or new skills with team members.
  • Prepare documentation detailing delivered solutions integration & migration strategies throughout the engagement.

    • Ideal Candidate should have the following qualifications / skills :

  • Bachelors degree in Engineering or Computer Science (BCA / MCA / BSc Comp) or a technical field from a reputed college / university.
  • Overall 5 years of experience relevant to this position.
  • Demonstrable experience as a techno-functional lead on at least two large-scale full-life cycle implementations of Oracle CX Applications with strong implementation expertise in at least one of the following products is a must.

    • CX Sales

  • B2B Service Cloud
  • Field Service Cloud
  • CPQ
  • Asset Based Service
  • Subscription Management
  • Incentive Compensation
  • Familiarity with business processes such as Target to Lead Opportunity to Cash Request to Resolution.
  • Strong techno-functional skills in proposing designing optimal solutions including ownership of the overall solution for customization / extension / integrations on Oracle CX Cloud Projects.
  • Experience developing process flow diagrams gathering requirements conducting workshops design and prototyping testing training defining support procedures and implementing practical business solutions.
  • Oracle CPQ - Hands on experience in configuring Oracle CPQ Cloud module Pricing Quotation Configuration Product Management-Items BOMs and System Configuration Document Engine and Big Machines Language (BML) Utilities Libraries Validation / Hiding / Constraint rules Layout editor Commerce layout Custom CSS Designing extensions and interfaces in Oracle CPQ Cloud module.
  • OSC / B2B Cloud - Prior hands-on experience in functional configurations and customization in the following areas - custom objects groovy scripting assignment manager workflows triggers email alerts Data Migration OTBI Analytics etc.
  • Oracle Field Service - Prior hands-on experience in configurations and customization in the following areas Core Application Profiles Permissions Business Rules Routing Plans Work Schedules Smart Collaboration Action Management Mobility and Manage Displays Reports Data migration Inbound / Outbound messages. Experience developing Oracle Field Service forms and plug-ins.
  • Experience developing extensions using Redwood UI VBCS VBS JET
  • Good knowledge in web based front end development using HTML JavaScript and CSS
  • Experience with React and / or other front-end JavaScript frameworks would be a plus.
  • Strong hands-on experience with design and development of integrations (point to point and Integration Cloud) using various integration patterns.
  • Experience developing integration conversion reporting strategies and architecture based on project environment and requirements.
  • Good understanding of Oracle PaaS components such as XSLT mapper Adapters etc.
  • Implementation of AI features use cases and development of custom accelerators using Oracle Cloud Infrastructure AI platform.
  • Experience using shell commands GIT JIRA ALM and other similar tools.
  • Experience developing process flow diagrams gathering requirements conducting workshops designing and prototyping testing training defining support procedures and implementing practical business solutions.
  • Experience with web services standards and technology including WSDL SOAP REST JSON XML XML-Schema XSL WS standards / Security etc.
  • Knowledge of Oracle JET Toolkit JavaScript APIs & Junit would be a big plus.
  • Hands on exposure to DevOps processes
  • Experience with Security Guidelines and Best Practices

    • In addition successful Candidates will have the following preferred skills / background :

  • Excellent customer facing & interpersonal skills with ability to build rapport with all partners. Prior experience working with US based clients / counterparts.
  • Ability to work independently and manage multiple task assignments.
  • Comfortable in constantly evolving and sometimes ambiguous work situations. Keen attention to detail and complex problem-solving abilities from operational and technical perspective
  • High energy & drive coupled with strong oral and written communication skills including presentation skills.
  • Excellent problem solving critical thinking and analytical skills with the ability to exercise good judgment.
  • A Go-getter who focuses on continuous self-improvement and desire to stay abreast of emerging technologies.
  • Prior experience of implementing other CRM solutions (Oracle E-Business CRM Oracle Siebel Microsoft Dynamics etc.)
  • Skilled in delivering clear outcome-based targets and measures by working with urgency in getting the job done.

    • Life at Oracle :

    We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process to perform crucial job functions and to receive other benefits and privileges of employment. Please contact us to request accommodation.

    Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race color religion sex national origin sexual orientation gender identity disability and protected veterans status or any other characteristic protected by law.

    At Oracle we dont just value differenceswe celebrate them! Were committed to creating a workplace where all kinds of people work together. We believe innovation starts with diversity and inclusion.

    Level - IC2

    Required Experience :

    Contract

    Key Skills

    Change Management,Lgv,Baking,Document Control Management,Banking Sales

    Employment Type : Full-Time

    Experience : years

    Vacancy : 1

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