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New Relic Specialist

ConfidentialMumbai

30+ days ago

Job description

Key Accountabilities and main responsibilities

Strategic Focus

Drive observability strategy aligned with MPMS s broader technology transformation goals.
Support innovation in performance monitoring through New Relic s full-stack capabilities.
Operational Management
Configure, manage, and optimize New Relic tools for APM, infrastructure, synthetics, and logging.
Collaborate with development, infrastructure, and support teams to define and track KPIs.
Create dashboards and alerts to support real-time incident detection and resolution.

People Leadership

Guide and support teams in adopting observability best practices.

Deliver training and onboarding for New Relic usage across application teams.

Governance Risk

Ensure observability practices comply with MPMS policies, risk management standards, and audit requirements.

Maintain documentation and participate in reviews of monitoring configurations.

Experience Personal Attributes

At least 10 years of experience in IT Operations, including over 5 years of hands-on work with New Relic, AppDynamics, or Dynatrace in enterprise environments.

Proven expertise in Application Performance Monitoring (APM), infrastructure monitoring, NRQL, and synthetic monitoring.

Familiarity with cloud platforms such as AWS, Azure, or GCP, alongside experience with CI / CD pipelines.

Personal Attributes

Strong analytical and troubleshooting skills.

Proactive, collaborative, and adaptable to changing priorities.

High attention to detail, with a mindset for continuous improvement

Skills Required

Aws, Azure, Gcp, Ci, cd, New Relic, Appdynamics

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Specialist • Mumbai