Engagement ManagerQuantiphi • vadodara, gujarat, in
No longer accepting applications
Engagement Manager
Quantiphi • vadodara, gujarat, in
1 day ago
Job descriptionGCP Core Platform Services (Compute, Storage, Networking, IAM) GCP Core Data Services (BigQuery, Dataflow, Pub / Sub, Cloud SQL, Dataproc, Looker) DevOps & Automation (Terraform, Cloud Build, CI / CD Pipelines) Serve as the primary customer interface for GCP managed services covering both platform and data operations. Conduct regular governance meetings (weekly / monthly / quarterly) to review service performance, SLA compliance, and improvement initiatives. Manage escalations effectively, ensuring transparent and timely communication with stakeholders. Build and maintain strong, trusted relationships with customer technical and business teams. Ensure service delivery aligns with contractual commitments and customer business needs. Oversee day-to-day operations of GCP platform services (Compute Engine, GKE, Cloud Functions, IAM, Networking, etc.) and data services (BigQuery, Dataflow, Pub / Sub, Cloud SQL, Dataproc, Looker, etc.). Govern managed services across incident, problem, change, and release management processes in alignment with ITIL standards. Monitor key performance metrics (SLA, MTTR, incident trends) and drive proactive improvement actions. Ensure compliance with security, governance, and FinOps practices within GCP environments. Collaborate with L2 / L3 GCP engineers, architects, and platform teams to ensure stable, optimized, and secure operations. Ensure that all the projects are audit compliant ready to meet the internal and external audits expectations. Manage engagement financials including service cost tracking & invoicing, consumption & usage optimization, and billing validation. Support contract review & renewals, scope alignment & expansions of managed services cost with business growth. Drive FinOps initiatives for cost visibility and optimization across GCP services. Identify automation and modernization opportunities within GCP operations (e.g., Cloud Deploy, Terraform, Operations Suite). Lead service improvement plans (SIPs) and coordinate with engineering teams for implementation. Drive innovation initiatives - e.g., adopting new GCP services, enhancing observability, or improving CI / CD efficiency. Coordinate service delivery across onshore / offshore teams, ensuring continuous coverage and operational excellence. Mentor and guide GCP platform and data engineers on delivery priorities and customer expectations. Foster a culture of proactive problem-solving, technical innovation, and accountability.
Role Overview :
The Engagement Manager - GCP Cloud Platform & Data is responsible for overseeing the end-to-end delivery, governance, and customer engagement for Google Cloud Platform (GCP) managed services. This includes platform operations, data infrastructure management, and service excellence. The role ensures customer satisfaction, SLA compliance, and continuous improvement through proactive service management and strategic alignment with business objectives.
Required Skills & Experience
- Excellent communication, interpersonal and managerial skills
- Must be open to work in a 24x7 model, to support global customers across time zones.
Expertise in :
Key Responsibilities
1. Customer Engagement & Governance
2. Service Delivery Oversight
3. Financial and Contract Management
4. Continuous Improvement & Transformation
5. Team Leadership & Coordination
Create a job alert for this search
Engagement Manager • vadodara, gujarat, in
Related jobs
Engagement Manager
Quantiphi • Nadiād, Republic Of India, IN
The Engagement Manager - GCP Cloud Platform & Data is responsible for overseeing the end-to-end delivery, governance, and customer engagement for Google Cloud Platform (GCP) managed services.This i...Show more
Last updated: 13 hours ago • Promoted • New!
Partner Success Manager
BiteSpeed • Vadodara, IN
Whatsapp marketing to chatbots & handling support across channels.Read more about our mission and the story of commerce here-.
BiteSpeed-s-Mission-the-Future-of-Commerce-b3cf14a080d94654ba46693c8cac...Show more
Last updated: less than 1 hour ago • Promoted • New!
Wealth Manager
Dalmia Wealth Pvt Ltd • Nadiad, IN
Dalmia Wealth Pvt Ltd is one of the largest boutique Wealth Management Companies in India.We are dedicated to providing top-notch services tailored to meet the unique financial needs of each client...Show more
Last updated: less than 1 hour ago • Promoted • New!
Affiliate & Retention Manager (iGaming)
Valor.Partners • Vadodara, IN
We are looking for a specialist who can combine partner management with player retention.A strong understanding of the iGaming market, analytics, and effective communication is essential.Gaming in ...Show more
Last updated: 1 day ago • Promoted
Global Learning & Development (L&D) Manager
Office Beacon ASPL • Vadodara, Gujarat, India
Global Learning & Development (L&D) Manager.Own our global learning ecosystem frameworks, curriculum, platforms, and forums to upskill employees and leaders and drive measurable performance.Build a...Show more
Last updated: 10 days ago • Promoted
Engagement Specialist
Office Beacon LLC • Vadodara, Gujarat, India
Vadodara, India | 🕘 Full-Time | On-site.We are looking for a passionate and people-oriented.The ideal candidate will play a key role in strengthening employee relationships, driving engagement ini...Show more
Last updated: 8 days ago • Promoted
Wealth Manager
TekPillar® • Nadiad, IN
The Cluster Manager will lead a team of Relationship Managers and drive acquisition and servicing of HNI clients.The role involves growing AUM, strengthening client relationships and guiding the te...Show more
Last updated: 30+ days ago • Promoted
Vp - Uhni Engagement
ATRIOS Consulting • Nadiād, Republic Of India, IN
We are #hiring for a leading NGO!.Lead and expand the organisation’s major-donor and family-foundation fundraising efforts, aligning key stakeholders to our mission and driving long-term philanthro...Show more
Last updated: 9 days ago • Promoted
H1B Resource Deployment Manager
PTR Global • Vadodara, IN
Pinnacle Group is a nationally recognized leader in workforce solutions, known for delivering high-impact staffing, talent management, and contingent workforce programs.
We support some of the most ...Show more
Last updated: 30+ days ago • Promoted
Wealth Manager
Grip Invest • Nadiād, Republic Of India, IN
Acquire and manage a portfolio of.HNIs / UHNIs, Retail Affluent, and Corporate clients.Understand client needs, assess risk appetite, and recommend suitable investment opportunities (mutual funds, PM...Show more
Last updated: 13 hours ago • Promoted • New!
Asia Church Engagement Lead
Hope Rises International • Nadiād, Republic Of India, IN
Full-Time | Remote, Based in Asia (India, Nepal, Bangladesh, the Philippines, or Sri Lanka) | Hope Rises International.Christ-centered nonprofit dedicated to restoring health and dignity to individ...Show more
Last updated: 20 days ago • Promoted
Manager Partnerships & Alliances
National Road Safety Mission • Vadodara, IN
Hiring : Manager – Partnerships & Alliances (2–5 Years).National Road Safety Mission (NRSM).India’s largest structured road-safety education program for children & youth.
Manager – Partnerships & All...Show more
Last updated: 1 day ago • Promoted
Global Wealth Manager
SBNRI • Anand, IN
You’ll bring deep expertise in.If you thrive in a fast-paced, high-growth fintech setup — this role is for you.Manage and grow high-value NRI & RI portfolios.
Craft investment strategies across MF, ...Show more
Last updated: 30+ days ago • Promoted
Customer Relationship Management Manager
Iris Cosmetics • Vadodara, IN
Verify customer details and confirm online orders via call / SMS / email.Ensure COD orders are genuine to reduce return-to-origin (RTO) cases.
Address customer queries related to order status and delive...Show more
Last updated: 10 days ago • Promoted
VP - UHNI Engagement
ATRIOS Consulting • Anand, IN
We are #hiring for a leading NGO!.Lead and expand the organisation’s major-donor and family-foundation fundraising efforts, aligning key stakeholders to our mission and driving long-term philanthro...Show more
Last updated: 10 days ago • Promoted
Stakeholder Engagement Analyst-NOB
Talent Tribe Global • Vadodara, IN
The Stakeholder Engagement Analyst will play a key role in facilitating structured, meaningful engagement between the ISA and its diverse stakeholders including Member Countries, partner institutio...Show more
Last updated: less than 1 hour ago • Promoted • New!
International Wealth Management - Business Management – Associate
Nomura • Nadiad, IN
Nomura is a global financial services group with an integrated network spanning approximately 30 countries and regions.By connecting markets East & West, Nomura services the needs of individuals, i...Show more
Last updated: less than 1 hour ago • Promoted • New!
Asia church engagement lead
Hope Rises International • Nadiad, Gujarat, India
Full-Time | Remote, Based in Asia (India, Nepal, Bangladesh, or the Philippines) | Hope Rises InternationalAbout UsHope Rises International is a Christ-centered nonprofit dedicated to restoring hea...Show more
Last updated: 9 days ago • Promoted