Sales Support Management (Senior)

Role Overview

A non-customer-facing , back-office position that supports the end-to-end sales cycle through data management, reporting, coordination, and process optimization.

Key Responsibilities

• Sales Data & Process Management
• Capture, organize, and maintain customer and sales opportunity data.
• Ensure data accuracy, timeliness, and compliance with company and legal standards.
• Manage documentation, reporting, and audit support.
• Reporting & Analytics
• Develop standard and ad-hoc reports on sales KPIs , productivity , and goal attainment .
• Compile and analyze data to support decision-making for internal teams.
• Coordination & Communication
• Interface with internal stakeholders, partners, and occasionally customers to resolve sales-cycle issues.
• Support operational teams with updates and escalations.
• Process Optimization
• Provide expertise to simplify and standardize customer and sales data use.
• Contribute to continuous improvement initiatives.

Experience & Qualification