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Infra Tech Support Practitioner

Infra Tech Support Practitioner

ConfidentialCoimbatore
30+ days ago
Job description

Project Role : Infra Tech Support Practitioner

Project Role Description :

Provide ongoing technical support and maintenance of production and development systems and software products (both remote and onsite) and for configured services running on various platforms, operating within a defined operating model and processes. Provide hardware / software support and implement technology at the operating system level across all server and network areas, and for particular software solutions / vendors / brands. Work includes L1 and L2 / basic and intermediate level troubleshooting.

Must Have Skills :

  • Microsoft SQL Server Administration

Good to Have Skills :

  • NA
  • Experience Required :

    Minimum 5 years

    Educational Qualification :

    Graduate

    Summary :

    As an Infra Tech Support Practitioner, you will provide ongoing technical support and maintenance of production and development systems and software products, both remote and onsite. You will work within a defined operating model and processes, implementing technology at the operating system level across all server and network areas.

    Roles & Responsibilities :

  • Expected to be a Subject Matter Expert (SME).
  • Collaborate and manage the team to perform effectively.
  • Responsible for team decisions.
  • Engage with multiple teams and contribute to key decisions.
  • Provide solutions to problems for your immediate team and across multiple teams.
  • Implement technology solutions at the operating system level.
  • Perform L1 and L2 troubleshooting.
  • Ensure hardware / software support for configured services.
  • Professional & Technical Skills :

  • Must Have Skills :
  • Proficiency in Microsoft SQL Server Administration.
  • Strong understanding of database management.
  • Experience in server and network administration.
  • Knowledge of software solutions / vendors / brands.
  • Troubleshooting skills in hardware and software support.
  • Additional Information :

  • The candidate should have a minimum of 5 years of experience in Microsoft SQL Server Administration.
  • This position is based at our Coimbatore office.
  • A Graduate degree is required.
  • Skills Required

    Database Management, Network Administration

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