Lead Technical Support Engineer
Bhash Software LabsBellary, IN21 hours ago
Job description2–4 years of experience in Technical Support / Customer Support / IT Helpdesk. Basic understanding of operating systems and software applications. Good knowledge of SQL or relational databases (Oracle / MySQL / PostgreSQL). Exposure to PHP is a plus (not mandatory). Strong analytical, communication, and problem-solving skills. Ability to handle customer calls confidently and patiently. Quick learner with a positive attitude. Opportunity to grow in one of India’s leading enterprise communication companies. Work with a young, fast-moving tech environment. Excellent exposure to SMS, WhatsApp API, and enterprise-level platforms. No night shifts — healthy work-life balance. High learning and growth potential for fast performers
Job Title : Technical Support Lead Engineer (2–4 Years) – BhashSMS
Location : Bangalore Salary : ₹25,000 – ₹45,000 per month (₹30,000 target) Experience : 2–4 years Job Type : Full-time (Work From Office)
About BhashSMS
BhashSMS is one of India’s largest Bulk SMS, WhatsApp Business API, and Voice Communications providers, trusted by over 2,00,000+ SMEs. We offer the best pricing in the market, 24 / 6 support, and a strong focus on customer success.
We are expanding our tech support team and looking for smart, energetic, customer-focused professionals.
Key Responsibilities
- Troubleshoot and resolve basic software-related issues.
- Handle customer queries via calls, emails, and support tickets with high professionalism.
- Escalate complex problems to senior technical team members.
- Run simple SQL queries and assist in creating custom reports.
- Document issues and resolutions accurately in the system.
- Continuously learn company tools, APIs, and platforms.
- Follow defined workflows, SLAs, and support processes.
- Maintain excellent customer service and communication etiquette.
Required Qualifications
Why Join Us
Please share your resume at juveria@bhashsms.com
Create a job alert for this search
Technical Support Engineer • Bellary, IN
Related jobs
- Promoted
Lead Engineer
HyqooBellary, IN Design, deploy, and manage AWS cloud infrastructure, including EC2 instances, S3 buckets, VPCs, RDS databases, and Lambda functions.
Assist in the design, implementation, and maintenance of backup, ...Show moreLast updated: 11 days ago
- Promoted
Senior Customer Support Engineer
StitchFinBellary, IN StitchFin is an innovative startup revolutionizing the healthcare space by building cutting-edge AI solutions.We’re building next-generation healthcare automation powered by AI.Our platform helps h...Show moreLast updated: 17 days ago
- Promoted
- New!
Ad-Tech Support Engineer
TavantBellary, IN Job Opening : Ad-Tech Support Engineer.Must Have – Ad tech domain expertise which includes understanding of the Programmatic advertising, troubleshooting experience on DSP, knowledge on how the CTV ...Show moreLast updated: 20 hours ago
- Promoted
- New!
Customer Support Team Lead
ITILITEBellary, IN ITILITE is a Series-C funded B2B SaaS platform revolutionizing corporate travel, expense.Backed by marquee investors from Tiger Global, and Dharana Capital, we serve 500+ companies including Jockey...Show moreLast updated: 20 hours ago
- Promoted
VOIP Support Engineer
clientBellary, IN Experienced in VOIP technical support role with any of these technologies - Asterisk, Freeswitch, Kamailio & OpenSIPS.Good troubleshooting experience with SIP Call Flow in live environment.Must be ...Show moreLast updated: 30+ days ago
- Promoted
Technical Support Engineer
Alvaria CXBellary, IN From the merger of two leaders in the.ASPECT Software and Noble Systems, comes.A new global force delivering leading edge.
We blend the agility of a start-up mentality with the stability of an estab...Show moreLast updated: 30+ days ago
- Promoted
- New!
Technical Support Engineer (L1)
RingCentralBellary, IN It’s not everyday that you consider starting a new career.We’re RingCentral, and we’re happy that someone as talented as you is considering this role.
First, a little about us, we’re the $2 billion ...Show moreLast updated: 20 hours ago
- Promoted
Senior Technical Support Engineer
AtlassianBellary, IN Atlassians can choose where they work – whether in an office, from home, or a combination of the two.That way, Atlassians have more control over supporting their family, personal goals, and other p...Show moreLast updated: 1 day ago
- Promoted
Technical Lead
MphasisBellary, Karnataka, India Job Description Role : Ingenium Developer Who are we looking for? Looking for Senior Ingenium Developer with 10+ years' experience and following skills Technical Skills : Experience in Mainframe O / ...Show moreLast updated: 1 day ago
- Promoted
- New!
Technical Lead
NAZZTECBellary, IN Experience Required : 8 – 10 Years.Qualification : Engineering (Computer Science).We are looking for a highly experienced.
This role involves owning the technology roadmap, ensuring timely delivery, a...Show moreLast updated: 15 hours ago
- Promoted
Senior Dell Boomi Integration Engineer
MaitsysBellary, IN Job Description : Senior Boomi Integration Engineer.Atom migration (on-prem → cloud), integration development, and ongoing support.
Senior Dell Boomi Integration Engineer.Boomi Atom to a cloud-hosted...Show moreLast updated: 2 days ago
- Promoted
System Support Engineer
Vinebrook TechnologyBellary, IN Communicate clearly with customers both in writing and over the phone.Perform mid-level and advanced troubleshooting of issues across the services provided by the Managed Services team.Engage direc...Show moreLast updated: 30+ days ago
- Promoted
Technical Lead - Gen AI
AceolutionBellary, IN Freelance Remote Opportunity : Tech Lead – GenAI Code Initiatives.Tech Lead / Senior Software Engineer.AI-driven code generation systems.
Write, evaluate, and refine complex code solutions.This is a ...Show moreLast updated: 30+ days ago
- Promoted
Technical Lead
BirlasoftBellary, IN We are seeking a highly skilled.This role demands strong expertise in backend and frontend technologies, cloud platforms, and modern AI-native engineering tools to accelerate productivity and innov...Show moreLast updated: 30+ days ago
- Promoted
Technical Support Engineer
AtlassianBellary, IN Atlassians can choose where they work – whether in an office, from home, or a combination of the two.That way, Atlassians have more control over supporting their family, personal goals, and other p...Show moreLast updated: 14 days ago
- Promoted
- New!
Technical Team Lead
XebiaBellary, IN Should be able to think architecturally, lead team of Sr.Mid-level FS Engg, Review their approach.React Js mix can be in any proportion.
Equally good in both is not expected.Xebia is a global and so...Show moreLast updated: 20 hours ago
- Promoted
- New!
Technical Support Engineer
USTBellary, IN The ideal candidate will be responsible for configuring and troubleshooting our product to resolve our customers' technical issues.
You will support the customer by acting as the liaison between the...Show moreLast updated: 21 hours ago
- Promoted
Technical Support Engineer
MovateBellary, IN Greetings from Movate technologies formerly known as CSS Corp!.Please find below Job Description for your reference.Title : Technical Voice Process.
Work Location : Ambattur Chennai ( Ambit IT Park)....Show moreLast updated: 30+ days ago