Senior Full Stack Engineer (PHP, JavaScript)

Company Description

Miratech helps visionaries change the world. We are a global IT services and consulting company that brings together enterprise and start-up innovation. Today, we support digital transformation for some of the world's largest enterprises. By partnering with both large and small players, we stay at the leading edge of technology, remain nimble even as a global leader, and create technology that helps our clients further enhance their business. We are a values-driven organization and our culture of Relentless Performance has enabled over 99% of Miratech's engagements to succeed by meeting or exceeding our scope, schedule, and / or budget objectives since our inception in 1989.

Miratech has coverage across 5 continents and operates in over 25 countries around the world. Miratech retains nearly 1000 full-time professionals, and our annual growth rate exceeds 25%.

Job Description

Join us in revolutionizing customer experiences with our client, a global leader in cloud contact center software. We bring the power of cloud innovation to enterprises worldwide, empowering businesses to deliver seamless, personalized, and joyful customer interactions.

30-Minute Technical Test : https : / / app.testgorilla.com / s / xfg8rpbn

About the Project :

Our vision for practical AI involves equipping contact centre agents, supervisors and managers with user interfaces that guide and summarize their work, identify points of coaching and support, fully automate routine interactions, and allow creation, deployment, and ongoing management of the AI agents required.

The Team :

You will join the Product Engineering Team, which drives the development of practical AI solutions for modern contact centers. Our cutting-edge Studio product is built on a robust technology stack including PHP / Laravel and Vue.js, and is deployed across both private and public cloud infrastructures.

We leverage the latest cloud AI services such as Azure OpenAI, Google AI APIs, IBM Watson, and Amazon Lex.

At the same time, Studio is being fully integrated into the well-developed microservices platform.

Responsibilities :

• Design, develop, and maintain scalable backend and front-end solutions for the Studio platform.
• Enhance the drag-and-drop flow builder to integrate voice, SMS, and chatbot channels.
• Collaborate with product managers, designers, and engineers to deliver new features.
• Ensure performance, security, and reliability through code reviews and best practices.
• Write tests and documentation to support high-quality releases.
• Explore and integrate cutting-edge AI technologies (Azure OpenAI, Google AI, IBM Watson, Amazon Lex).
• Participate in agile processes and continuous improvements (CI / CD, automation).

Qualifications

Nice to have :

We offer :

Skills Required

Css, Laravel, Html, Ibm Watson, Vue.JS, Javascript, Mysql, Php, Mongodb