Nice Software Solutions - Technical Writer

Description :

• Prepare comprehensive requirement documents encompassing FRS / CRS, SRS, SDD, User Manuals, and various technical and non-technical documents.
• This should also involve the creation of Use Cases, Process Flows, and related materials.
• Acquire proficiency in project-specific documentation tools such as MS Word, MS Excel, MS PowerPoint, Adobe Acrobat, and XML.
• Embrace ongoing learning to refine technical writing abilities and remain abreast of industry-leading practices.
• Develop and update technical documentation in line with client requirements and agreed specifications, ensure that the documentation is clear, concise, and aligned with the product's functionality.
• Acquire a comprehensive understanding of the software products and features being documented, test the products or features based on documented procedures to gain a practical understanding.
• Actively participate in project team meetings, collaborating with cross-functional teams to gather information and insights, suggest enhancements to improve documentation quality standards.
• Assess the specific needs of the target audience, tailoring tone and technical terminology to ensure optimal comprehension.
• Strategize and set well-defined timelines and deadlines for writing processes.
• Strong multitasking capabilities, solid understanding of technical writing standards and processes, and the ability to effectively manage multiple tasks in a high-paced setting while maintaining composure and focus under pressure.

Required Skills / Abilities :

(ref : hirist.tech)