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Customer Success Executive

Customer Success Executive

ConfidentialMumbai
30+ days ago
Job description

Key Responsibilities :

  • Sales & Lead Generation :
  • Identify and connect with exhibitors and businesses that could benefit from the Keep in Touch app .
  • Attend exhibitions and client meetings to effectively demonstrate the product and its features.
  • Conduct online and offline sales presentations to showcase the app's capabilities and value.
  • Lead Conversion & Client Onboarding :
  • Manage lead conversion through follow-ups and closing deals.
  • Oversee customer onboarding , ensuring smooth transitions from sales to implementation.
  • Collaboration & Coordination :
  • Work closely with internal teams for seamless CRM integrations and product delivery.
  • Sales Performance & Feedback :
  • Track personal sales performance and report on progress.
  • Provide client feedback to help improve the app and the overall sales process.
  • Training & Support :
  • Receive full training and ongoing support to ensure success in the role.

Candidates Profile :

  • Experience : 1-2 years of experience in sales , preferably in SaaS-based products .
  • Skills :
  • Strong communication and relationship-building skills.
  • Willingness to travel for exhibitions and client meetings .
  • Tech-savvy and comfortable with CRM tools .
  • Self-motivated and results-driven mindset.
  • Work Environment :
  • Mostly work from the office, with occasional field visits .

    • Skills Required

    Customer Care, Customer Support, Sales, Saas Sales, Crm, Lead Generation

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    Customer Executive • Mumbai