Description : About the Role :
We are seeking a skilled and proactive Salesforce Administrator to manage, configure, and optimize our Salesforce environment. The ideal candidate will play a key role in supporting business operations by ensuring seamless functionality, security, and usability across our Salesforce org. This position requires collaboration with developers, architects, and business stakeholders to deliver efficient and scalable solutions that meet organizational needs.
Key Responsibilities :
- Manage and maintain the Salesforce environment, including configuration, customization, and performance optimization to support evolving business requirements.
- Lead user management processes such as profile setup, permission sets, roles, and security settings to ensure appropriate access and data protection.
- Design, implement, and optimize workflows, process automation, and approval processes using Salesforce automation tools like Flows, Process Builder, and Apex triggers.
- Collaborate closely with Salesforce developers and architects to design system enhancements, develop custom solutions, and implement best practices.
- Create, maintain, and improve dashboards, reports, and custom objects to provide actionable insights to business users and support data-driven decision-making.
- Conduct regular system audits and data quality checks to maintain data integrity and compliance with internal policies and external regulations.
- Provide end-user training, documentation, and support to ensure efficient adoption of Salesforce features and tools across the organization.
- Stay up-to-date with Salesforce releases, new features, and industry trends to recommend and implement continuous improvements.
Required Skills and Qualifications :
Advanced expertise as a Salesforce Administrator with a proven track record of managing complex Salesforce environments.Preferred certifications : Salesforce Certified Administrator, Salesforce Developer, and / or Salesforce Architect certifications.In-depth understanding of Salesforce architecture, data models, security frameworks, and system limitations.Strong hands-on experience with process automation tools including Flows, Process Builder, and Apex triggers.Experience integrating Salesforce with third-party applications and external systems.Excellent analytical and problem-solving skills with the ability to translate business requirements into technical solutions.Strong communication and interpersonal skills for effective collaboration with cross-functional teams and stakeholders.Ability to manage multiple priorities in a fast-paced environment and deliver results within deadlines.(ref : hirist.tech)