Business Data Analyst / Sme – Commercial Pharma / Oncology

Immediate to 30Days Joiners

Job Title : Business Data Analyst / SME – Commercial US Pharma / Oncology

Location : Bangalore / Pune / Noida

Experience : 5+ years (US Pharma / Oncology / Innovative Medicines)

Role Summary

This role supports the US Oncology field teams by acting as the SME for their business processes, CRM workflows, and integrated data flows. You will work closely with MSLs, FRMs, OCEs, Oncology Specialists, and Account Business Specialists to translate real-world field operations into optimized processes, CRM workflows, and data-driven insights.

You will be the bridge between Field Teams, Commercial Excellence, IT / CRM, and Analytics.

Key Responsibilities

Process & Workflow Mapping

• Document and maintain process maps for key commercial and medical workflows (Buy & Bill cycle, patient identification, reimbursement pathway).
• Define cross-functional handoffs and ensure compliant collaboration between promotional and non-promotional teams.

CRM Workflow Design (Veeva / Salesforce)

design workflows, data capture fields, and system logic.

Field Force Effectiveness (FFE) Insights

Functional Subject Matter Expertise

Strategic / Analytics Support

Required Skills & Expertise

Technical Skills

Functional Knowledge (Must-Have)

Preferred