We are seeking a highly experienced and motivated Senior RBM / NRM Billing Consultant to join our team. The ideal candidate will have strong end-to-end knowledge of the Netcracker RBM / NRM platform, deep domain expertise in telecom billing, and hands-on experience in system configuration, integration, and operations. You will be responsible for configuring, maintaining, and troubleshooting the RBM / NRM platform, ensuring seamless billing operations, and supporting business-critical integrations across OSS / BSS ecosystems.
Responsibilities :
- Operate and maintain the Netcracker RBM / NRM platform, ensuring high availability, performance, and data integrity.
- Monitor billing processes and proactively troubleshoot revenue assurance issues.
- Conduct regular audits, reconciliations, and implement corrective measures to ensure billing accuracy.
- Hands-on configuration of Rating, Billing, Bill Formatting, and Financial modules.
- Develop and maintain SQL / PLSQL APIs, Unix / Perl scripts for automation and system integration.
- Perform RBM / NRM entity relationship mapping and configuration.
- Customize product configuration, usage modeling, discounting, VAT setup, and billing behavior.
- Integrate RBM with upstream systems (ordering, mediation) and downstream systems (finance, bill formatter).
- Define and manage interfaces for 3rd party settlements, CRM, revenue sharing, and self-care portals.
- Support product launches, migrations, and upgrades, ensuring minimal service disruption.
- Collaborate with business and technical stakeholders to gather requirements and translate them into functional configurations.
- Drive solution discussions, analyzing pros and cons with a pragmatic and detail-oriented approach.
- Document configurations, operational procedures, and best practices for knowledge retention and audit compliance.
- Lead or participate in incident management, perform root cause analysis, and provide timely resolution.
- Provide L2 / L3 operational support for RBM / NRM-related issues and enhancements.
Requirements :
End-to-end knowledge of Netcracker RBM / NRM modules (Rating, Billing, Payments, Collections, Journaling, etc. )Strong Telecom Billing Domain expertise, including Postpaid Billing, CDR flow, and Revenue Reconciliation.Solid hands-on experience with : Rating & Billing Configuration, SQL, PLSQL APIs, Unix / Perl scripting, Oracle databases.Knowledge of RBM / NRM entity relationships and architecture.Experience in financial reporting, bill formatting, product configuration, and revenue sharing.Proven ability to interface with upstream and downstream systems in a telecom ecosystem.Strong analytical, documentation, and communication skills.Ability to work independently and collaboratively in a fast-paced environment.Mandatory skills : Telecom OSS BSS.Desired skills : Development & Scripting experience.(ref : hirist.tech)