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Admissions Counselor (US Shift)

Admissions Counselor (US Shift)

ConfidentialBengaluru / Bangalore, India
5 days ago
Job description

About The Opportunity

A growing player in the Higher Education Services & Student Recruitment sector supporting US-based colleges and universities. We deliver end-to-end student outreach, application guidance, and enrolment conversion services for prospective learners across North America.

This is an on-site role based in India working US shift hours to engage prospective students, manage application workflows, and drive admissions targets.

Primary Job Title (standardized) : Admissions Counselor

Role & Responsibilities

  • Conduct outbound and inbound outreach to prospective students (phone, email, and video) during US shift hours to drive application completion and enrollment.
  • Qualify leads, assess academic fit, provide program guidance, and advise on application requirements and timelines for US universities.
  • Maintain accurate candidate records in CRM and track pipeline stages to ensure timely follow-ups and conversion reporting.
  • Support end-to-end application processes : document collection, application submission, interview scheduling, and enrollment confirmation.
  • Collaborate with admissions managers and marketing to optimize lead-to-enrolment funnels and improve conversion metrics.
  • Meet or exceed weekly / monthly enrollment targets while delivering a high-quality candidate experience and compliance with process standards.

Skills & Qualifications

Must-Have

  • Bachelor's degree or equivalent preferred; strong track record in admissions, student recruitment, or outbound sales (US market experience is advantageous).
  • Proven experience using CRM tools (Salesforce / Slate) and maintaining accurate pipeline records.
  • Excellent written and spoken English with the ability to counsel and influence prospective students and families.
  • Comfortable working US shift hours on-site in India; reliable attendance and shift flexibility required.
  • Strong telephone prospecting and lead qualification skills with a target-driven mindset.
  • Familiarity with US higher-education application processes, visa basics, and documentation requirements.

    • Preferred

  • Experience with enrollment CRM configurations, reporting, and basic analytics (Excel / Sheets).
  • Previous exposure to international student advising or education counseling.
  • Multilingual abilities that support US-bound student populations.

    • Benefits & Culture Highlights

  • On-site, structured training program with clear career progression into senior admissions or student success roles.
  • Performance-linked incentives, night-shift allowance, and comprehensive health benefits.
  • Collaborative, metrics-driven culture focused on coaching, continuous improvement, and impact on student outcomes.

    • We are looking for motivated admissions professionals who thrive in fast-paced, target-oriented environments and want to help students navigate US higher-education pathways. Apply if you bring strong CRM discipline, persuasive counseling ability, and the dedication to work US shift hours on-site in India.

  • Resume / CV
  • Brief cover letter (1 page) outlining relevant admissions / recruitment experience and your motivation for this role
  • Preferred start date and confirmation of availability to work US shift hours

    • Selection timeline : Shortlisted candidates will be contacted for an initial video / phone screen within 7–10 business days. Successful candidates may be invited to a secondary interview and skills assessment; final decisions are typically communicated within 2–3 weeks of interview completion.

    Skills : communication,slate,salesforce,coaching,microsoft excel,google workspace,sales,lead qualification

    Skills Required

    Salesforce, CRM Tools, Excel Sheets, Communication, lead qualification , slate

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    Admission Counselor • Bengaluru / Bangalore, India