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Lead People Partner, Member Operations

Lead People Partner, Member Operations

ConfidentialHyderabad / Secunderabad, Telangana
30+ days ago
Job description

Job description

About The Role

As a Lead People Partner, you'll be :

  • Acting as a strategic partner and advisor to the SVP Member Operations for Tide's UK & Europe and their leadership team, providing expert guidance on organisational design, workforce planning, performance management, and employee relations.
  • Coaching our People Partnering team for Member Operations for the UK / Europe market, fostering their professional growth through knowledge sharing, best practices, and by cultivating a culture of collaboration, high performance, and continuous improvement.
  • Ensuring compliance with local labour laws, managing cross-border transfers, and adapting HR policies and programs to fit local cultural contexts.
  • Handling complex employee relations issues for your region and business units, including sensitive matters that may have a significant impact on the business.
  • Using data to support everyday people partnering decisions and present data insights to senior stakeholders.
  • Partnering with leaders and managers to improve employee engagement and satisfaction including analysing survey results and implementing action plans to address areas of concern.
  • Developing plans for talent development and retention through workforce planning, performance management, and career development.
  • Advising leaders on the organisational design and succession planning for their teams.
  • Influencing change management by equipping leaders with effective people management tools.
  • Serving as an ambassador for all DEI initiatives ensuring diversity and inclusion are at the forefront of all discussions, especially those related to performance, engagement, retention, career development.
  • Upholding and promoting the values of Tide in all interactions and decisions.

What We Are Looking For

  • Progressive HR experience, including direct partnership with VPs / SVPs
  • Experience leading HR for a customer operations client group
  • Good understanding of global HR practices and employment laws, particularly in India and various European countries
  • Strong client focus with outstanding judgement, critical thinking and analytical skills
  • Strong business acumen and the ability to align HR strategies with business goals
  • Exceptional leadership, communication, and interpersonal skills
  • Demonstrated ability to drive change at pace and foster a positive organisational culture
  • What You'll Get In Return

    Our location-specific employee benefits are designed to cater to the unique needs of Tideans :

  • Self & Family Health Insurance
  • Term & Life Insurance
  • OPD Benefits
  • Mental wellbeing through Plumm
  • Learning & Development Budget
  • WFH Setup allowance
  • 15 days of Privilege leaves
  • 12 days of Casual leaves
  • 12 days of Sick leaves
  • 3 paid days off for volunteering or L&D activities
  • Stock Options
  • TIDEAN WAYS OF WORKING

  • At Tide, we champion a flexible workplace model that supports both in-person and remote work to cater to the specific needs of our different teams.
  • While remote work is supported, we believe in the power of face-to-face interactions to foster team spirit and collaboration. Our offices are designed as hubs for innovation and team-building, where we encourage regular in-person gatherings to foster a strong sense of community.
  • Skills Required

    Data Analysis, Hr Strategy, Employee Relations

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    People Partner • Hyderabad / Secunderabad, Telangana