Growth & Operations ManagerToo Punjabi For You! • Erode, IN

No longer accepting applications

Growth & Operations Manager

Too Punjabi For You! • Erode, IN

8 days ago

Job description

About the Role

TPFU Food and BiteBox Meals are rapidly growing meal-prep brands serving the Greater Toronto Area. We are expanding further and looking for a strong Growth & Operations Manager based in India to manage social media, customer support, performance tracking, website operations, and expansion. This role is for a high-ownership, multi-functional operator.

Location : Remote (India)
Reports to : Founder – TPFU & BiteBox
Hours of working : 3 PM Eastern Time to 12 AM Eastern Time

Key Responsibilities

1. Marketing & Social Media

Manage monthly content calendar for Instagram, YouTube, TikTok

Plan & execute ads on Meta + Google

Work with influencers & content creators

Track performance : reach, engagement, CAC, ROAS, CTR

2. Customer Support Oversight

Oversee CS reps (WhatsApp, email, phone)

Resolve escalations & ensure fast response times

Monitor refunds, complaints, delays, delivery issues

Improve CS workflows & SOPs

3. Business Operations & Tracking

Maintain daily dashboard : orders, refunds, complaints, delivery performance

Track meal production accuracy & packaging performance

Identify operational inefficiencies and recommend improvements

Daily coordination with delivery / logistics teams

4. Website & Tech Management

Update Shopify banners, pricing, menus, offers

Run A / B tests on landing pages

Collaborate for feature updates

Track CRO metrics : funnel drop-off, cart abandonment, checkout rate

5. Growth Strategy

Develop new customer acquisition ideas

Suggest retention strategies : loyalty, referrals, better onboarding

Manage subscription metrics : churn %, active users, renewal rates

6. Expansion & Partnerships

Identify new partner opportunities for city expansion

Evaluate, shortlist, and coordinate initial conversations

Build playbooks for city-level launches

Track partner performance post-launch

7. Finance & Reporting

Weekly P&L snapshots

Track food cost %, packaging cost %, delivery cost %

Monthly performance report for founder

Maintain budget sheets & marketing spend optimization

8. Team Coordination

Manage small remote teams (support, editors, interns)

Assign weekly tasks & track completion

Document SOPs for every function

Candidate Requirements

5–10 years experience in Marketing / Operations / Growth / Business Management

Strong with Google Sheets, Shopify basics, Meta Ads, Google Ads

Experience managing teams

Highly organized, operational thinker, fast executor

Strong English + communication skills

Experience in food tech / D2C preferred (not mandatory)

Create a job alert for this search

Operation Manager • Erode, IN

Related jobs

Growth Intern

A4G Impact Collaborative • Erode, IN

Position : Growth Intern - Business Development and Strategic Partnerships.Organization : Omysha Foundation.The Growth Intern will support the expansion of Omysha Foundation’s initiatives by contribu...Show more

Last updated: 12 hours ago • Promoted • New!

AGM / GM - Customer Success & Operations

TalentGum • Salem,Tamil Nadu, IN

TalentGum is one of India’s fastest-growing online learning platforms for extracurricular activities for children aged 5–14 years. We offer world-class programs across music, dance, chess, speech, a...Show more

Last updated: 1 day ago • Promoted

Organic Growth Marketer

Chargebee • erode, tamil nadu, in

Chargebee is the leading Revenue Growth Management (RGM) platform for subscription businesses.Thousands of companies at every stage of development — from startups to enterprises — use Chargebee to ...Show more

Last updated: 21 days ago • Promoted

Growth Marketer

Gleantap • Tiruppur, IN

Gleantap is a fast-growing Customer Engagement Platform trusted by leading fitness, wellness, healthcare, and lifestyle brands. We help businesses drive growth, improve retention, and automate engag...Show more

Last updated: 30+ days ago • Promoted

Organic Growth Manager (SEO / GEO)

Epic Slope Partners • Erode, IN

Remote (Brownie point for Bangalore).Flexible for the right candidate.Epic Slope Partners is a new-age growth marketing agency that helps B2B SaaS companies & AI natives grow their revenues.This is...Show more

Last updated: 13 days ago • Promoted

Business Development Manager (US Staffing Services)

Integration International Inc. • Tiruppur, IN

Only candidates with proven experience in.Direct clients / MSP Experience.Applicants from other industries are requested. A brief introduction about our company.Integration InfoTech India P Ltd.We a...Show more

Last updated: 30+ days ago • Promoted

Business Growth & Onboarding Intern

Apply My Internship • Salem,Tamil Nadu, IN

Apply My Internship is seeking a motivated and communication-driven.Business Growth & Onboarding Intern.In this role, you will connect with companies, assist them in setting up their profiles, guid...Show more

Last updated: 1 day ago • Promoted

Head of Growth and Performance Marketing

GrowthMind TML Partners • Salem,Tamil Nadu, IN

Head of Growth and Performance Marketing – Google Ads – TikTok (Meta).TML Partners is seeking an experienced Head of Growth and Performance Marketing to lead our multi-channel acquisition and scale...Show more

Last updated: 2 days ago • Promoted

Ecommerce Growth & Optimization Manager

TipTop Things Limited • Tiruppur, IN

We're seeking an experienced Ecommerce Growth & Optimization Manager to join our growing team at Nanobag, the creator of innovative ultralight reusable bags. This remote position offers an exciting ...Show more

Last updated: 4 days ago • Promoted

Revenue Operations Manager

Xshore • Erode, IN

We are seeking a data-driven and process-oriented.Revenue Operations Manager (RevOps Manager).CRM and email automation initiatives at Xshore. This role is at the heart of our go-to-market operations...Show more

Last updated: 16 days ago • Promoted

Manager, Growth Marketing - Mobile Acquisition

Mavlers • Erode, IN

Full-Time Employee Based Contract.AM to 3 : 00 PM IST (USA based client).Immediate Joiners OR 15 Days (1st Choice ONLY).We are seeking a data-driven, and performance-oriented.HOMER (learn to read) an...Show more

Last updated: 4 days ago • Promoted

Business Development Manager– Global IT Services – Onsite – Immediate Joiner

86 Agency • Salem,Tamil Nadu, IN

Business Development Manager– Global IT Services.Location : Gurugram, India (Onsite, Monday-Friday).IT services / software development / digital marketing sales. Agency is a global IT consulting and ...Show more

Last updated: 12 hours ago • Promoted • New!

Growth Intern

Huzzle.com • Erode, IN

Huzzle helps companies hire talents fast and compliantly from anywhere in the world.We are growing fast and are looking for cracked growth marketeers to join us. Your role : grow our X accounts.Reven...Show more

Last updated: 30+ days ago • Promoted

Growth Marketing Manager

JustCopy Inc • Erode, IN

AI offers a solution for developers to copy battle-tested software and clone production-ready apps instantly.By eliminating the need for vibe coding and time-consuming AI prompting, JustCopy.AI str...Show more

Last updated: 4 days ago • Promoted

Manager - Trade Operations

Delta Exchange • Erode, IN

Delta Exchange is a dynamic and rapidly growing crypto exchange that specializes in facilitating derivatives trading, with a primary focus on Options trading. We are India’s largest and world’s 2nd ...Show more

Last updated: 14 days ago • Promoted

Manager – Growth & Performance Marketing (Must Have D2C Experience)

Valarr.io • Erode, IN

We are looking for a data-driven and ambitious Assistant Growth Manager to drive new customer acquisition through digital performance marketing. The role focuses on managing paid media channels, ana...Show more

Last updated: 12 hours ago • Promoted • New!

Operations Lead

Flock AI • Erode, IN

Flock is building the future of 1 : 1 personalized commerce.We're a venture-backed AI-powered visual commerce partner built specifically for the retail industry. Our platform creates lifelike AI-gener...Show more

Last updated: 12 days ago • Promoted

Growth Engineer Intern

CopilotKit • Salem,Tamil Nadu, IN

CopilotKit and our partner frameworks.These demos are a key part of our product-led growth strategy, helping developers understand, adopt, and get inspired by our open-source platform.Growth Engine...Show more

Last updated: 30+ days ago • Promoted