Telecalling
Bluestone Overseas Consultantstamil nadu, tamil nadu, in5 days ago
Job descriptionMinimum 1-2 years of experience in telecalling, customer service, or sales (preferably in the education or study abroad sector). Strong communication skills in [mention language(s)] – both verbal and written. Ability to engage students, answer their questions, and persuade them to take the next steps. Goal-oriented with a passion for helping students achieve their dreams. Basic understanding of study abroad processes (visa, application, scholarships) is a plus. Strong interpersonal skills and the ability to work well in a team. Proficient in MS Office or CRM software for record-keeping and follow-ups. Prior experience in a study abroad consultancy or related industry. Ability to speak additional languages (preferred but not required). Experience working in a target-driven environment.
Key Responsibilities :
- Make outbound calls to prospective students who have expressed interest in studying abroad.
- Explain various study abroad programs, eligibility requirements, and benefits to potential clients.
- Answer student queries related to universities, courses, visa processes, scholarships, etc.
- Schedule consultations and follow-up calls with students for further assistance.
- Maintain accurate records of student interactions, feedback, and follow-up actions.
- Meet or exceed individual and team telecalling targets.
- Work closely with the counseling team to ensure seamless communication and conversion of leads.
- Keep up-to-date with the latest developments in study abroad programs, visa regulations, and scholarship opportunities.
- Provide excellent customer service and support to all prospective clients.
Required Qualifications :
Preferred Skills :
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Telecalling • tamil nadu, tamil nadu, in
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