Talent.com
This job offer is not available in your country.
3 Days Left : Associate Director - BPO Presales Solutioning

3 Days Left : Associate Director - BPO Presales Solutioning

Credence HR ServicesIndia
20 hours ago
Job description

Location : PAN India

Years of experience : 15+ Years

Job Description :

We are seeking experienced professionals to lead BPO Solutioning efforts for various domains (BFS / F&A / Healthcare / Insurance). The ideal candidate will drive end-to-end solution design for telecom clients across customer service.

Key Responsibilities :

  • Lead the development of winning BPO solutions for the above-mentioned sector RFPs / RFIs including effort estimation, commercials, and delivery models.
  • Architect contact center and customer experience solutions leveraging omnichannel, AI / ML, RPA, and speech analytics platforms.
  • Act as a strategic advisor during client discussions and solution walkthroughs.
  • Collaborate with sales, delivery, and domain consulting teams to articulate value propositions and differentiators.
  • Drive bid defense presentations, capability demonstrations, and pricing negotiations.
  • Liaise with delivery, technology, workforce management, and transformation teams to validate solutions.
  • Work closely with partnership / alliance teams to incorporate third-party tools / platforms into solution designs.
  • Stay abreast of emerging trends in CX, customer expectations, and competitive landscape.
  • Continuously innovate solution frameworks to enhance competitiveness and relevance.

Required Skills & Experience :

  • 15+ years of total experience with at least 7 years in BPO solutioning.
  • Proven track record in leading large, complex presales cycles and winning strategic deals.
  • Experience in designing digital solutions using RPA, AI bots, NLP, voice analytics, etc.
  • Excellent communication, presentation, and stakeholder management skills.
  • Exposure to global delivery models and experience working with international clients is preferred.
  • For further information, kindly reach out to us at ruchita.khole@credencehrservices.com

    Create a job alert for this search

    Associate Director • India

    Related jobs
    • Promoted
    Associate Director

    Associate Director

    PwCIndia
    Metal / Mining / Cement / Paper / textile / Power Generation / Chemicals.A career within Business Transformation team co creating solutions with clients to solve their most complex challenges right at the sou...Show moreLast updated: 6 days ago
    • Promoted
    • New!
    Associate Director - Business Growth [3 Days Left]

    Associate Director - Business Growth [3 Days Left]

    Pocket FMIndia
    At Pocket, we’ve experienced rapid growth in both revenue and scale over the past few years, further fueling our ambition. With a long-term vision, we are well-positioned and well-capitalized to dri...Show moreLast updated: 3 hours ago
    • Promoted
    Associate Director - Anaplan

    Associate Director - Anaplan

    CapcoIndia
    This job is with Capco, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly.Capco, a Wipro com...Show moreLast updated: 1 day ago
    • Promoted
    • New!
    ▷ 3 Days Left! Associate Director - Mergers & Acquisitions Tax

    ▷ 3 Days Left! Associate Director - Mergers & Acquisitions Tax

    BDO in IndiaIndia
    Your main objective is to partner and build relationships with the client and play a lead role in client service delivery. You will play a leadership role and be responsible for mentoring and develo...Show moreLast updated: 3 hours ago
    • Promoted
    Associate Director

    Associate Director

    BDO in IndiaIndia
    BDO is a global network of professional services firms with a presence in over 166 countries, revenue of over USD 14 billion, and experience of over 60 years. It’s a leading service provider for the...Show moreLast updated: 3 days ago
    • Promoted
    Associate Director

    Associate Director

    Allegis Global SolutionsIndia
    Your Role Reporting into the Director, RPO Operations you will assist in driving best practice across the recruitment lifecycle and strive to be an ambassador for the Allegis Global Solutions brand...Show moreLast updated: 6 days ago
    • Promoted
    • New!
    Associate Director - BPO Presales Solutioning (Immediate Start)

    Associate Director - BPO Presales Solutioning (Immediate Start)

    Credence HR ServicesIndia
    Years of experience : 15+ Years.We are seeking experienced professionals to lead BPO Solutioning efforts for various domains (BFS / F&A / Healthcare / Insurance). The ideal candidate will drive end-to-e...Show moreLast updated: 3 hours ago
    • Promoted
    Associate Director – D&A Presales Architect

    Associate Director – D&A Presales Architect

    XCUTIVES INC.India
    Associate Director – D&A Presales Architect Location -.Key Responsibilities • Architect and design scalable Data Warehousing and Data Lake solutions • Lead presales engagements, including RFP / RFI / R...Show moreLast updated: 14 days ago
    • Promoted
    Associate Director - Netsuite

    Associate Director - Netsuite

    Uniqus Consultech Inc.India
    We are seeking an experienced NetSuite Implementation Manager to lead and oversee end-to-end NetSuite ERP projects including implementation, optimization and ongoing support.The ideal candidate wil...Show moreLast updated: 26 days ago
    • Promoted
    Associate Director

    Associate Director

    WhiteSlips Job Management ConsultantsNagpur, IN
    Design scalable and resilient Security Information and Event Management architectures for enterprise and multi-tenant environments. Build custom dashboards, correlation rules, alerts, and automated ...Show moreLast updated: 30+ days ago
    • Promoted
    Associate Director - Business Growth

    Associate Director - Business Growth

    Pocket FMIndia
    At Pocket, we’ve experienced rapid growth in both revenue and scale over the past few years, further fueling our ambition. With a long-term vision, we are well-positioned and well-capitalized to dri...Show moreLast updated: 21 days ago
    • Promoted
    Associate Director - Commercial Excellence (Digital)

    Associate Director - Commercial Excellence (Digital)

    BDO in IndiaIndia
    Position Title : Associate Director / Director - Commercial ExcellenceService Line : BDO DigitalLocation : Mumbai - DadarExperience : 10–17 years in a management consulting or technology organization, ...Show moreLast updated: 30+ days ago
    • Promoted
    • New!
    ▷ (High Salary) Associate Director - D&A Presales Architect

    ▷ (High Salary) Associate Director - D&A Presales Architect

    XCUTIVES INC.India
    Role - Associate Director - D&A Presales Architect.Architect and design scalable Data Warehousing and Data Lake solutions. Lead presales engagements, including RFP / RFI / RFQ lifecycle management.Creat...Show moreLast updated: 3 hours ago
    • Promoted
    Associate Director - Advanced Analytics

    Associate Director - Advanced Analytics

    KMK Consulting Inc.India, India
    KMK is a global data analytics and technology consulting company empowering leaders across the Life Sciences industries to make better data-driven decisions. Our data analytics and software platform...Show moreLast updated: 30+ days ago
    • Promoted
    Associate Director - BPO Presales Solutioning

    Associate Director - BPO Presales Solutioning

    Credence HR ServicesIndia
    Location : PAN India Years of experience : 15+ Years.We are seeking experienced professionals to lead.BPO Solutioning efforts for various domains (BFS / F&A / Healthcare / Insurance).The ideal candidate...Show moreLast updated: 6 days ago
    • Promoted
    Associate Director - Experience Consulting

    Associate Director - Experience Consulting

    Tiger AnalyticsIndia
    Who we are Tiger Analytics is a global leader in Data, AI, and Analytics, helping Fortune 500 companies solve their most complex business challenges. We offer full-stack AI and analytics services & ...Show moreLast updated: 26 days ago
    • Promoted
    Associate Director - Investment Management

    Associate Director - Investment Management

    Marsh McLennanIndia
    We are seeking a talented individual to join our Wealth Investment Team at Mercer.This role will be based in Mumbai / Gurugram. This is a hybrid role that has a requirement of working at least three d...Show moreLast updated: 5 days ago
    • Promoted
    • New!
    ▷ (Urgent) Associate Director – D&A Presales Architect

    ▷ (Urgent) Associate Director – D&A Presales Architect

    XCUTIVES INC.India
    Role - Associate Director – D&A Presales Architect.Architect and design scalable Data Warehousing and Data Lake solutions. Lead presales engagements, including RFP / RFI / RFQ lifecycle management.Creat...Show moreLast updated: 20 hours ago
    • Promoted
    Associate Director - Policy & Process

    Associate Director - Policy & Process

    Standard Chartered BankIndia
    This job is with Standard Chartered Bank, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly....Show moreLast updated: 1 day ago
    • Promoted
    Associate Director, Solutions Architect, Mumbai

    Associate Director, Solutions Architect, Mumbai

    Fitch GroupIndia
    This job is with Fitch Group, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly.Fitch Soluti...Show moreLast updated: 1 day ago