This job offer is not available in your country.
General Manager Operations
LivspaceAhmedabad, Gujarat, India25 days ago
Job descriptionContinuously coordinate with the cross functional teams such as installer teams , vendor teams, category teams, product teams etc to enable faster issues resolution for your team members to solve problems on ground. Be a people manager to empower the existing team and also hire the best of the talents in the country to strengthen the team of your region. Ensure everyone in the team is adhering to the defined process SOPs and standards to provide a standardized customer experience. Responsible for Customer Move In Timeline Adherence, Customer Overall CSAT Score, Quicker resolution of customer escalations. NIT / BITS / IIT / MBA from IIM / Tier 1 B-schools shall be preferred. 7 to 12 years of overall work experience in Startups or Operations in similar industries. People management skills (direct team reporting in past roles is a must) Strong attention to detail and excellent written and oral communication skills required. Structured thought process and strong analytical ability. Ability to thrive in a fast-paced startup environment. Manage strategic alliances / business partnerships through builders, architects and interior consultants in order to achieve maximum project reach.
JOB DESCRIPTION
As a General Manager - Operations, you will be responsible for leading a team of Operations Leads and ensuring customer delight. You will coordinate with design and the production team to keep them in alignment with the committed timelines for your cohort / city. You will manage internal stakeholders such as Finance, Vendor teams, Installer teams etc to ensure they get the required support to meet the customer promised timelines and quality standards.
- Own the customer experience completely post booking of project till the time of handover.
Act as a highest point of escalation for your region and ensure any of the issues highlighted by the customers are resolved within the committed ETAs and the projects are completed on a good note.
EXPERTISE AND QUALIFICATIONS
Create a job alert for this search
Operation Manager • Ahmedabad, Gujarat, India
Related jobs
Implement technical requirement for renewable services (Initial and ongoing projects).Interact with customer and site team to improve overall performance of the quality services.Maintain and improv...Show moreLast updated: 30+ days ago
- Promoted
Prompt - General Manager - Sales
Prompt Dairy TechAhmedabad, India General Manager - Sales (Dairy Equipment's) Business Development Leader (General Manager - Sales) We are looking for a motivated senior business leader ...Show moreLast updated: 8 days ago
- Promoted
Assistant General Manager
Kerovit - A Kajaria CompanyAhmedabad, Gujarat, India The State Head – AGM will be responsible for leading the bathware business across Gujarat.The role involves strategizing, planning, and executing sales initiatives to drive revenue growth, expand m...Show moreLast updated: 17 days ago
- Promoted
Assistant Operations Manager
FirstsourceAnand, IN Firstsource Solutions is a leading provider of customized Business Process Management (BPM) services.Firstsource specializes in helping customers stay ahead of the curve through transformational so...Show moreLast updated: 27 days ago
- Promoted
Deputy General Manager- Automation & Control
AgratasSanand, Gujarat, India Controls and Automation Engineering Manager in the Li-Ion Battery Manufacturing industry, you will lead the design, development, and implementation of automated control systems to optimize producti...Show moreLast updated: 27 days ago
- Promoted
IT Plant Head
Maxis Clinical SciencesGandhinagar, IN Plant IT Head (Leading Pharma MNC).Formulations & API Manufacturing Plant.This Job Role will be a part of Plant IT and Responsible for Heading the overall IT Infra, Applications & Systems for the P...Show moreLast updated: 30+ days ago
- Promoted
Operations Manager
PTR GlobalAnand, IN Pinnacle Group is a nationally recognized leader in workforce solutions, known for delivering high-impact staffing, talent management, and technology services to some of the most respected companie...Show moreLast updated: 9 days ago
- Promoted
Vice President-Operations-Plant Head-18-25-Anand-Gujarat
Mangalam Placement Pvt Ltd.Nadiad, IN Role : Vice President-Operations-Plant Head.To provide strategic leadership, operational excellence, and overall management of.
Copper & Aluminium Wire Manufacturing plants.Lead end-to-end operation...Show moreLast updated: 8 days ago
- Promoted
Operations Manager
Savino Del BeneAhmedabad, Gujarat, India Maintain constant communication with managers, staff, and vendors to ensure proper operations of the company.Aware about operational knowledge of all 4 products OCEAN EXPORT / IMPORT & AIR EXPORT / IMP...Show moreLast updated: 30+ days ago
- Promoted
Associate General Manager-Sales
LivspaceAnand, IN As an Associate General Manager - Sales, you will own the P&L of the micro territory within a larger geography and drive profitability.
You will run and manage the daily Sales operations for your mi...Show moreLast updated: 27 days ago
- Promoted
General Manager-Design
LivspaceAhmedabad, Gujarat, India As a General Manager - Design, you will own the revenue of a region and manage the critical growth and performance metrics of both the business and people.
You will take complete ownership of busine...Show moreLast updated: 27 days ago
- Promoted
Torrent Power - Assistant General Manager - Business Excellence
Torrent Power LimitedAhmedabad, India Job Summary : Drive and implement business excellence framework in business processes and develop & execute strategies to drive initiatives for process re-engineer...Show moreLast updated: 14 days ago
- Promoted
Head of Product Operations
Solberry Energy Pvt. Ltd.Kadi, Gujarat, India Limited, a subsidiary of InSolare Energy Pvt.We’re installing an 800 MW Topcon line (Project Phase-I) to have a total capacity of 900 MW by Nov’2025.
In Phase-II, we plan to ramp up further to reach...Show moreLast updated: 28 days ago
- Promoted
Pride Hotels - General Manager - Resort Segment
PRIDE HOTELS LIMITEDAhmedabad, India Job Description Designation : General Manager Department : General Manager's Office Location of Posting : Hotel Property &...Show moreLast updated: 30+ days ago
Manager- Operations
Saaki Argus & Averil ConsultingAhmedabad, Gujarat, IndiaQuick Apply
- Promoted
General Ledger Manager
Acme ServicesAnand, IN Mandatory experience in SAP and Team handling.The GL / R2R Manager will be responsible for managing end-to-end Record-to-Report processes, including general ledger accounting, month-end close, reco...Show moreLast updated: 9 days ago
- Promoted
Marketing Operations Manager
Aerchainnadiad, gujarat, in Lift MQL → SQL conversion rate.Generate net‑new pipeline each quarter from nurture / retargeting touches.Maintain ≥ 95 % inbox deliverability and.
Cut data duplication and stale records by ≥ 40 %.Ou...Show moreLast updated: 30+ days ago
- Promoted
General Manager - Design
LivspaceAhmedabad, Gujarat, India As an General Manager - Design, you will own the revenue of a region and manage the critical growth and performance metrics of both the business and people.
You will take complete ownership of busin...Show moreLast updated: 27 days ago
- Promoted
IT Manager - Operations
RATNAAFINAhmedabad, Gujarat, India We're looking for a highly skilled and experienced IT Manager to lead our information technology operations.The ideal candidate will be a technical expert with strong leadership skills, capable of ...Show moreLast updated: 9 days ago