Operations Manager – AI Data Annotation Projects

We are looking for a high-ownership Operations Manager to lead and scale multilingual AI data annotation projects. The candidate should have strong experience in managing large-scale data / annotation operations, workforce management, client communications (including US / foreign clients), and end-to-end delivery with strong quality controls.

✅ Key Responsibilities

Project & Operations Management

• Take ownership of end-to-end operations for large-scale data annotation / labeling projects across languages.
• Run pilots successfully and transition them into scaled delivery models.
• Handle day-to-day operations : execution, driving daily volumes, tracking progress, flagging risks, and daily client / internal reporting.
• Set clear goals, targets, KPIs and KRAs for the team and ensure consistent achievement.
• Work closely with the product / tech team to improve workflows, tools, and productivity.
• Proven ability to drive tightly controlled operational metrics with SLA adherence.
• Strong process orientation and business acumen.

Quality & Training

People & Stakeholder Management

Process Excellence & Improvement

📊 Technical Skills Required

🎯 Eligibility & Preferred Background