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Relationship Manager - Merchant OD
ConfidentialSalem, Erode8 days ago
Job descriptionMinimum 2 years of experience in the BFSI industry, preferably in Merchant OD. Strong knowledge of banking products and services, including loans and deposits. Excellent communication and interpersonal skills, with the ability to build strong relationships with clients. Ability to work in a fast-paced environment and meet sales targets. Strong analytical and problem-solving skills, with attention to detail and accuracy. Experience working with small finance banks or similar institutions is an advantage.
Roles and Responsibility
- Develop and maintain strong relationships with merchants to increase business opportunities.
- Identify and acquire new clients to expand the bank's customer base.
- Provide excellent customer service and support to existing clients.
- Collaborate with internal teams to resolve client issues and improve overall customer satisfaction.
- Analyze market trends and competitor activity to stay ahead in the market.
- Achieve sales targets and contribute to the growth of the bank's merchant portfolio.
Job Requirements
Skills Required
Client Acquisition, Customer Service, client issue resolution
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Relationship Manager • Salem, Erode