Process Trainer

Job Profile– Product & Process Trainer / Full Time / Permanent / Work From Office

Package– 3.00 Lacs to 3.84 Lacs per annum (In Hand)

Roles and Responsibilities : -

• Prepare Training Module to conduct the training, Such as Product & Process Training, Soft Skills
• Training, Communication Skills Training, Sales Training, SOP Training and Induction & Etc.
• Monitor and coach agents on grammar, pronunciation, syllable stress and other aspects of the English language, culture, etc.
• Provide consistent coaching and feedback to enhance employee performance.
• Support floor training initiatives, intermittently assist in design and development of training material.
• Provide feedback and input for training content enhancement and development.
• Develop action plans for the bottom quartile and ensure they move up the learning curve. Ensure advisors are skilled & knowledgeable to handle customer interactions.
• Coach advisors on improvement in products & processes, Create learning solutions and customize trainingdelivery.
• Provide Financial Market Training- Forex & Comex. Conduct OJT & Refresher Training. Organize JKQ &
• Complete Certification Process.Conduct Session on Compliance & Customer Satisfaction.
• You shall execute & perform all such duties that may be assigned to you for time to time and we reserve its rights to change these at its discretion.

Desired Candidate Profile : -

Perks and Benefits : -

Interested candidates can share their updated CV on [HIDDEN TEXT].

Skills Required

Forex, Coaching, Sales Training