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US CHAT&VOICE - US -Process

US CHAT&VOICE - US -Process

ConfidentialNavi Mumbai, Mumbai
8 days ago
Job description

Key Responsibilities :

  • Provide chat and voice support for US clients.
  • Resolve customer queries efficiently and professionally.
  • Ensure customer satisfaction by providing timely solutions.
  • Meet performance targets and KPIs.
  • Maintain documentation of customer interactions.

Candidate Requirements :

  • Education : Graduate Freshers / Any Diploma.
  • Language : Good command of English (both written and spoken).
  • Shift : Willingness to work in Night Shift.
  • Week-offs : 2 Rotational Week-Offs.
  • Skills Required

    Chat Support, Voice support, Customer Service, Time Management

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    Us • Navi Mumbai, Mumbai