Key Responsibilities :
- Provide chat and voice support for US clients.
- Resolve customer queries efficiently and professionally.
- Ensure customer satisfaction by providing timely solutions.
- Meet performance targets and KPIs.
- Maintain documentation of customer interactions.
Candidate Requirements :
Education : Graduate Freshers / Any Diploma.Language : Good command of English (both written and spoken).Shift : Willingness to work in Night Shift.Week-offs : 2 Rotational Week-Offs.Skills Required
Chat Support, Voice support, Customer Service, Time Management